Restaurant Director — Lead Guest Experience & Operations

Zaxby's; San Antonio (TX); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Free meals on shift

Meal discount when not working

Medical insurance

Dental insurance

Vision insurance

401(k)

Bonus eligibility

Flexible scheduling

Leadership training

Advancement opportunities

Fast-paced environment

Job summary

Hudson Restaurant Group is hiring Restaurant Directors to lead shifts and own one of four critical areas for Zaxby’s locations. This hands-on leadership role focuses on developing team members, maintaining high standards, and driving results.

You’ll oversee hospitality, quality, training, and drive-thru as part of a fast-paced, team-oriented environment with opportunities for advancement.

Qualifications

• Must be at least 18 years old.
• Previous restaurant or leadership experience preferred.
• Ability to lead shifts, coach team members and hold others accountable.
• Strong communication, organization and problem-solving skills.
• Willingness to work hands-on in all areas of the restaurant.
• Dependable, energetic and committed to working as part of a team.
• Ability to work a flexible schedule, including evenings, weekends and holidays as needed.
• Ability to complete all required Zaxby’s training.

Responsibilities

• Lead restaurant shifts and support daily operations.
• Coach team members and hold the team accountable to established standards.
• Provide friendly, enthusiastic service to every guest.
• Maintain high standards for food quality, cleanliness, accuracy and speed.
• Help recruit, onboard, train and retain team members.
• Complete assigned daily, weekly and monthly operating responsibilities.
• Monitor performance in your area and develop plans to improve results.
• Communicate staffing, equipment and operational needs to restaurant leadership.
• Maintain a clean, safe and organized restaurant.
• Support other areas of the restaurant when needed.
• Set a positive example by demonstrating urgency, teamwork and professionalism.

Skills

Leadership

Team development

Guest service

Communication

Problem solving

Coaching

Scheduling

Training

Job description

Hudson Restaurant Group is hiring Restaurant Directors to lead shifts and own one of four critical areas for Zaxby’s locations. This hands-on leadership role focuses on developing team members, maintaining high standards, and driving results.

You’ll oversee hospitality, quality, training, and drive-thru as part of a fast-paced, team-oriented environment with opportunities for advancement.