Restaurant Department Manager — Lead Teams, Elevate Service

McDonald's Restaurants Limited; Roanoke Rapids (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Monthly Bonus Opportunities

Paid vacation days

Archways to Opportunity education

College tuition assistance

English classes as a second language

Medical coverage

Dental coverage

Vision coverage

401(k) Program

Short- and Long-Term Disability

Life and accident insurance

Bi-Annual Wage Reviews

Awards & Recognition Opportunities

Free Employee Meals

Food Discount

Paid Uniform

Job summary

McDonald's Restaurants Limited is hiring a Department Manager to lead shifts, train staff, and ensure fast, friendly service across Guest Service, Kitchen, and People departments. The role emphasizes safety, quality, and operational excellence in a high-volume restaurant environment.

We offer competitive pay and extensive benefits, including education support through Archways to Opportunity, medical plans, a 401(k), and opportunities for career advancement within a franchisee-owned store.

Qualifications

• Previous managerial experience, ideally within a restaurant, retail or hospitality environment.
• Positive team players with flexible schedules who like to have fun.
• Must be 18 years or older to be a manager.

Responsibilities

• Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit.
• Some managers also lead Departments, including Training, Food Safety, and Inventory Management, setting goals, delegating tasks, following up, and reporting results.
• Guest Service Department Manager responsibilities include ensuring crew and managers deliver a great customer experience, executing promotions, training staff, and organizing Front Counter McCafé and Drive-Thru areas.
• Kitchen Department Manager responsibilities include delivering great quality food, ensuring safety, controlling food cost, and training kitchen staff in production procedures, including new menu items.
• People Department Manager responsibilities include hiring qualified crew, training them, and scheduling to meet sales and profit goals, while recognizing and motivating staff.

Job description

McDonald's Restaurants Limited is hiring a Department Manager to lead shifts, train staff, and ensure fast, friendly service across Guest Service, Kitchen, and People departments. The role emphasizes safety, quality, and operational excellence in a high-volume restaurant environment.

We offer competitive pay and extensive benefits, including education support through Archways to Opportunity, medical plans, a 401(k), and opportunities for career advancement within a franchisee-owned store.