Restaurant Department Leader — Grow Teams & Service Excellence

McDonald's Restaurants Limited; Banner Elk (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid vacation

Archways to Opportunity

Medical, dental and vision coverage

Christmas Savings Plan

Telemedicine

Free Crew Meals

Uniform

401K

Job summary

McDonald’s is seeking a Department Manager for a franchisee-operated restaurant. The role oversees shifts, departments, and staffing to ensure fast, friendly service and quality food.

It emphasizes the fast-paced environment and the need for experienced managers who can lead teams and drive compliance with standards. The position offers competitive benefits, educational opportunities through Archways to Opportunity, health coverage, retirement plans, and other standard restaurant perks.

Qualifications

• Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment.
• We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work in the fast-paced McDonald’s environment.
• You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Responsibilities

• Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit.
• The Guest Service Department Manager’s responsibilities may include ensuring Crew and Managers deliver a great customer experience, promotions are executed well, staff are trained, and Front Counter McCafé and Drive-Thru areas are organized for the best service.
• The Kitchen Department Manager’s responsibilities may include ensuring the restaurant delivers great quality food, safety, and cost control, and staff are trained in production procedures.
• The People Department Manager’s responsibilities may include hiring qualified crew, training them well, and scheduling to meet sales and profit goals; ensuring Crew are supported and motivated.
• This posting emphasizes that this is a franchisee-operated role and outlines employment matters being the franchisee’s responsibility.

Job description

McDonald’s is seeking a Department Manager for a franchisee-operated restaurant. The role oversees shifts, departments, and staffing to ensure fast, friendly service and quality food.

It emphasizes the fast-paced environment and the need for experienced managers who can lead teams and drive compliance with standards. The position offers competitive benefits, educational opportunities through Archways to Opportunity, health coverage, retirement plans, and other standard restaurant perks.