Restaurant & Beverage Supervisor | Guest Experience Leader

Auburn Marriott Opelika Resort & Spa at Grand National; Alabama; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, Dental, and Vision Coverage

401(k) with Company Match

Exclusive Discounts

Growth Opportunities

Job summary

The Grand Hotel Golf Resort & Spa, Autograph Collection in Point Clear, Alabama, is seeking a Restaurant/Beverage Supervisor to ensure smooth dining operations and outstanding guest service. You’ll lead a team, support guest satisfaction, and help create a welcoming environment.

In this role you’ll train new associates, oversee opening/closing tasks, manage reservations with OpenTable, room orders in iRIS, and supply management in Adaco, while maintaining service standards and accurate cash

Responsibilities

• Team Leadership: Provide direction and support to restaurant and beverage associates, ensuring high performance and adherence to service standards.
• Training & Development: Assist with onboarding and training of new associates, fostering a supportive and growth-oriented work culture.
• Guest Engagement: Interact with guests to ensure dining satisfaction, handle special requests, and resolve issues promptly and professionally.
• Operational Support: Collaborate with management on daily operations, maintain area cleanliness, and oversee cash handling for accurate transactions.
• System Utilization: Use tools like OpenTable for reservations, iRIS for room orders, and Adaco for supply management to support seamless service.

Tools

OpenTable

iRIS

Adaco

Job description

The Grand Hotel Golf Resort & Spa, Autograph Collection in Point Clear, Alabama, is seeking a Restaurant/Beverage Supervisor to ensure smooth dining operations and outstanding guest service. You’ll lead a team, support guest satisfaction, and help create a welcoming environment.

In this role you’ll train new associates, oversee opening/closing tasks, manage reservations with OpenTable, room orders in iRIS, and supply management in Adaco, while maintaining service standards and accurate cash