Restaurant & Beverage Supervisor: Lead & Train Team

Grand Hotel Golf Resort and Spa, Autograph Collection; Fairhope (AL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health, Dental, and Vision coverage

401(k) with company match

Exclusive discounts

Growth opportunities

Job summary

Grand Hotel Golf Resort and Spa, Autograph Collection on Alabama's Gulf Coast, is hiring a Restaurant/Beverage Supervisor to lead restaurant and beverage teams and uphold outstanding guest service.

You'll train new staff, guide daily operations, manage guest requests, and coordinate with management on service standards, cleanliness, and accurate cash handling while utilizing OpenTable, iRIS, and Adaco to ensure smooth dining experiences.

Qualifications

• Experience leading restaurant and beverage teams to uphold service standards.
• Ability to train and onboard new associates effectively.
• Strong guest-service skills and problem-solving in a fast-paced environment.
• Cash handling and daily operations support.
• Familiarity with hospitality tech systems (OpenTable, iRIS, Adaco).

Responsibilities

• Team Leadership: Provide direction and support to restaurant and beverage associates, ensuring high performance and adherence to service standards.
• Training & Development: Assist with onboarding and training of new associates, fostering a supportive and growth-oriented work culture.
• Guest Engagement: Interact with guests to ensure dining satisfaction, handle special requests, and resolve issues promptly and professionally.
• Operational Support: Collaborate with management on daily operations, maintain area cleanliness, and oversee cash handling for accurate transactions.
• System Utilization: Use tools like OpenTable for reservations, iRIS for room orders, and Adaco for supply management to support seamless service.

Skills

Team leadership

Training & development

Guest engagement

Operational support

System utilization

Tools

OpenTable

iRIS

Adaco

Job description

Grand Hotel Golf Resort and Spa, Autograph Collection on Alabama's Gulf Coast, is hiring a Restaurant/Beverage Supervisor to lead restaurant and beverage teams and uphold outstanding guest service.

You'll train new staff, guide daily operations, manage guest requests, and coordinate with management on service standards, cleanliness, and accurate cash handling while utilizing OpenTable, iRIS, and Adaco to ensure smooth dining experiences.