Restaurant & Bar Ops Manager — Breakfast to Dinner

The Madison Hotel D.C; Washington (District of Columbia); On-site; USD 63,000 - 66,000; Full time

Job summary

HEI Hotels and Resorts seeks a Restaurant/Outlets Manager to oversee breakfast, lunch, and dinner service in the hotel’s restaurant and room service. You will direct bar operations and manage day-to-day activities with emphasis on guest satisfaction and operational efficiency.

The role requires 2+ years post-high school education and hotel industry experience, with strong leadership, budgeting, and communications skills. Weekend and holiday work is required.

Qualifications

• More than two years of post-high school education.
• Two years of full employment in a related position with this company or other organization(s).
• Hotel experience preferred.
• Requires knowledge of restaurant/hotel practices and procedures to perform non-repetitive analytical work.
• Supervision/management communication skills are required.
• Must be available to work weekends and holidays.

Responsibilities

• Manage the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager.
• Direct the day-to-day operations of the bar operations.
• Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members.
• Forecast, implement, monitor, control and report on the various outlet budgets and their components to maximize revenue and minimize expenses.
• Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
• Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets and ensure quality service.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Skills

Restaurant operations

Staff supervision

Budget forecasting

Verbal and written communication

Weekend/holiday availability

Education

Two years post-high school education

Job description

HEI Hotels and Resorts seeks a Restaurant/Outlets Manager to oversee breakfast, lunch, and dinner service in the hotel’s restaurant and room service. You will direct bar operations and manage day-to-day activities with emphasis on guest satisfaction and operational efficiency.

The role requires 2+ years post-high school education and hotel industry experience, with strong leadership, budgeting, and communications skills. Weekend and holiday work is required.