Restaurant Assistant Manager - People & Service Leader

Dhanani Group Inc; Highland Park (IL); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Scholarship Fund Program

Emergency fund for emergencies

Discount program on various goods and/

Provider finder/cost estimation tool

Wellness program with step goals

Pregnancy planning tool

Descripción de la vacante

Dhanani Group Inc. is hiring for a Burger King restaurant leadership role in Highland Park, IL. You will help develop strong team leaders, create memorable guest experiences, and ensure financial and quality standards are met.

The role emphasizes training, coaching, and timely execution of service, with a focus on maintaining a welcoming environment and meeting safety and quality requirements. This position offers growth opportunities within a fast-paced franchise operation.

Formación

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsabilidades

• Develop Servant Leaders—puts your people and restaurant first, not yourself.
• Create Memorable Experiences—delivers service that makes guests want to return to Burger King.
• Administration—balance high-quality guest experience with financial goals.
• Welcomes new team members and provides training needed to do their job.
• Leads inspiring team huddles to motivate and inform the team.
• Ensures ongoing training and coaching for team members.
• Builds the capability of shift supervisors and prepares them for next level.
• Consistently thanks the team and celebrates success.
• Coaches brand service behaviors—train, observe, provide feedback and celebrate.
• Monitors speed of service to meet guest expectations.
• Ensures restaurant is welcoming and clean.
• Ensures product quality and operations standards are met.
• Partners with General Manager to create action plans to improve guest metrics.
• Reviews sales and scheduling to ensure QSC targets are met.
• Ensures accuracy of daily numbers, cash handling and HACCP logs.
• Reviews inventory efficiencies to create product orders.
• Evaluates and implements cost controls.
• Monitors people charts and production planning; makes adjustments.
• Creates and monitors schedule and onboarding of new team members.
• Implements action plans to address employee needs and operational assessments.

Conocimientos

People skills

Leadership

Team leadership

Educación

High school diploma or equivalent

Descripción del empleo

Dhanani Group Inc. is hiring for a Burger King restaurant leadership role in Highland Park, IL. You will help develop strong team leaders, create memorable guest experiences, and ensure financial and quality standards are met.

The role emphasizes training, coaching, and timely execution of service, with a focus on maintaining a welcoming environment and meeting safety and quality requirements. This position offers growth opportunities within a fast-paced franchise operation.