Assistant Manager
Location: 171 State Rt 17 South, Hasbrouck Heights, New Jersey 07604
Pay Transparency Range (if applicable): $18.50 - $22.00 per hour
Overview
As a Restaurant Assistant Manager, you will play a key role in supporting the overall management and operations of the restaurant. Working closely with the restaurant general manager, you will help ensure the restaurant operates efficiently, maintains high standards of food quality and customer service, and meets financial goals.
Key Responsibilities
- Assist the restaurant general manager in overseeing daily operations, including opening and closing procedures, cash handling, and managing shifts.
- Monitor and maintain restaurant cleanliness, sanitation standards, and adherence to food safety regulations.
- Ensure efficient use of resources and equipment to maximize profitability and minimize waste.
- Supervise and train restaurant crew members and shift managers, providing guidance, feedback, and coaching to enhance performance.
- Assist in scheduling shifts and managing staffing levels to meet customer service and operational needs.
- Conduct performance evaluations and recommend disciplinary actions as needed.
- Ensure exceptional customer service by addressing inquiries, resolving complaints, and maintaining hospitality standards.
- Monitor service quality and ensure all team members uphold customer service standards.
- Assist in managing restaurant finances, including monitoring sales and expenses, controlling costs, and achieving financial targets.
- Prepare and analyze financial reports, such as sales reports, inventory, and labor costs, to identify opportunities for improvement.
- Manage inventory levels and order supplies to meet operational needs.
- Ensure proper storage, rotation, and usage of food and beverage products.
- Ensure compliance with health, safety, and sanitation regulations, as well as company policies.
- Conduct regular inspections and audits.
- Communicate effectively with the restaurant manager, staff, and corporate headquarters to convey updates and challenges.
- Collaborate with kitchen staff, servers, and support personnel to coordinate operations and deliver seamless service.
- Assist the restaurant general manager in maintaining Taco Bell standards and guiding associates on their career paths.
- Assist the RGM with facility maintenance, finding, hiring, and developing great Team Members and Shift Leads.
- Follow cash, security, inventory, and labor policies and procedures.
- Read and understand reports and respond appropriately to solve problems.
- Provide feedback to restaurant team members in a positive manner.
- Solving customer complaints quickly and with a smile.
Qualifications & Requirements
- Proven experience in a supervisory or assistant management role within the restaurant industry.
- Leadership and interpersonal skills, with the ability to motivate and inspire team members.
- Knowledge of food safety regulations and best practices in food handling.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Flexibility to work various shifts, including evenings, weekends, and holidays as required.
- Must be eligible to work in this country.
Education & Certification
- High school diploma or equivalent (required); college degree in Hospitality Management or related field (preferred).
- Certification in food safety (e.g., ServSafe) is advantageous.
Physical Requirements
- Ability to stand, walk, and move around the restaurant environment for extended periods.
- Lift and carry objects weighing up to 25 pounds.
- Work in a fast-paced and sometimes stressful environment.
Benefits
- Medical, Dental, Vision Health Plan options
- 401(k) Retirement Plan
- STD, LTD, and Life Insurance options
- Opportunities for career advancement within the restaurant management team.
- Employee discounts on meals and beverages.
- Training and development programs to enhance leadership and management skills.
- Paid Time Off in the first year.
- Monthly Performance Bonus
- Annual Awards for Top Performers
Equity and Inclusion Statement
HAZA Bell is an equal opportunity employer who provides reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country.