Restaurant Assistant Manager - Lead Team & Elevate Service

Fulenwider Group; Erwin (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

KFC in Erwin, TN is seeking an Assistant Manager to oversee day-to-day restaurant operations, drive customer satisfaction, manage cash controls, inventory, labor and financial reporting. The role focuses on building a strong team, delivering a friendly dining experience, upholding food safety, and growing sales through effective leadership and communication.

Strong leadership, a track record of people development, and reliability are essential, along with the ability to pass background checks

Qualifications

• High School Diploma or GED required.
• 2-4 years supervisory experience in fast food, quick service, or retail with P&L responsibility.
• Basic personal computer literacy required.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to stand, walk, and lift up to 50 lbs.

Responsibilities

• Shift management: coordinate shift managers and staff, schedule shifts, deploy team.
• Customer service: ensure positive dining experience and assist in escalated situations.
• Employee management: supervise, train, and develop staff; address performance issues.
• Food safety: maintain a safe, clean environment and strong food safety practices.
• Inventory management: monitor inventory and enforce policies.
• Financial accountability: optimize profit and control costs.

Skills

Supervisory experience

Basic PC literacy

Leadership

Education

High School Diploma or GED

Job description

KFC in Erwin, TN is seeking an Assistant Manager to oversee day-to-day restaurant operations, drive customer satisfaction, manage cash controls, inventory, labor and financial reporting. The role focuses on building a strong team, delivering a friendly dining experience, upholding food safety, and growing sales through effective leadership and communication.

Strong leadership, a track record of people development, and reliability are essential, along with the ability to pass background checks