Restaurant Assistant Manager — Lead Service & Team

McAlister's Deli; Memphis (TN); Hybrid; USD 40,000 - 55,000; Full time

Job summary

McAlister's Deli in Memphis is seeking an Assistant Manager to lead daily operations, oversee inventory, scheduling, and shift coaching while ensuring guest satisfaction. You will drive sales, train staff, and maintain food safety across shifts in a fast-paced restaurant.

The role emphasizes teamwork, effective communication, and a hands-on leadership style in a busy dining environment. This position is full-time and requires flexible hours to cover opening and closing shifts.

Qualifications

• Team player who works well with others.
• Positive energy with strong desire to learn and grow.
• Strong communication and leadership skills.

Responsibilities

• Managing, monitoring, coaching and training team members to ensure operational execution.
• Takes ownership in driving sales and repeat Guest visits.
• Ensures Guest satisfaction through following the Six Service Standards and PLUS 1 as needed.
• Completes weekly inventory duties alongside the General Manager.
• Interviews candidates and provides hiring recommendations to General Manager or completes the hiring process for selected team members.
• Applies progressive discipline and documents team members relations when needed to ensure company policies, procedures and values are upheld.
• Works with General Manager to provide performance reviews and coaching to team members as necessary.
• Places, checks in, and stores orders correctly and safely.
• Enters invoices and receives orders in a timely manner.
• Assists in the development of team members and shift leaders.
• Writes team member schedules for GM review.
• Assigns additional daily, weekly and monthly duties as needed.
• Performs opening and closing managerial duties including readiness checklists and cash handling duties.
• Handles Guest issues or conflicts and reports them to the General Manager immediately.
• Placing daily orders as needed and actively engages in company communication through email and shift notes.
• Leads as a standards bearer and promotes a culture of teamwork and caring.
• Communicate effectively to the General Manager regarding essential information impacting the business.

Skills

Team player

Positive energy

Strong communication and leadership

Job description

McAlister's Deli in Memphis is seeking an Assistant Manager to lead daily operations, oversee inventory, scheduling, and shift coaching while ensuring guest satisfaction. You will drive sales, train staff, and maintain food safety across shifts in a fast-paced restaurant.

The role emphasizes teamwork, effective communication, and a hands-on leadership style in a busy dining environment. This position is full-time and requires flexible hours to cover opening and closing shifts.