Restaurant Assistant Manager — Lead Ops & Training

BFS FOODS INC; Hancock (MD); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Job summary

BFS FOODS INC is seeking an Assistant Manager to uphold customer satisfaction and drive daily restaurant operations in Hancock, MD. You will supervise 15-20 staff per shift, enforce brand standards, and ensure cleanliness and safety across all areas of the unit.

The role requires training staff on POS systems and back-of-house functions, stepping into different positions as needed, and working with the store manager to implement new techniques and policies.

Qualifications

• Experience managing restaurant staff and shifts.
• Strong communication and leadership skills.
• Ability to train staff on POS and front/back-of-house operations.

Responsibilities

• Ensure customer satisfaction is the priority during visits.
• Maintain high cleanliness and sanitation standards.
• Supervise 15-20 employees per shift.
• Enforce brand standards, policies and procedures.
• Train all levels of staff in POS and operations.
• Fill in for different positions as needed.
• Work with store manager on training and system upgrades.
• Meet store cost and operating goals.

Skills

Communication

Leadership

Staff Training

Customer Service

Job description

BFS FOODS INC is seeking an Assistant Manager to uphold customer satisfaction and drive daily restaurant operations in Hancock, MD. You will supervise 15-20 staff per shift, enforce brand standards, and ensure cleanliness and safety across all areas of the unit.

The role requires training staff on POS systems and back-of-house functions, stepping into different positions as needed, and working with the store manager to implement new techniques and policies.