Restaurant Assistant Manager — Lead Ops & Guest Experience

Burgerville LLC; Washington; On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Holidays

Job summary

Burgerville LLC in Washington state is seeking an Assistant Manager to lead daily restaurant operations in partnership with the General Manager. You will focus on quality, guest service, and building a positive team culture grounded in our Serve with Love mission.

This role involves coaching Shift Leads and Crew Members, driving sales and cost controls, handling guest concerns, and supporting recruiting, onboarding, and scheduling.

Qualifications

• High school diploma or GED required.
• 1–2 years of restaurant leadership experience preferred.

Responsibilities

• Support daily restaurant operations with a focus on quality, hospitality, and team performance.
• Lead the restaurant in the General Manager’s absence.
• Coach, train, and develop Shift Leads and Crew Members.
• Help drive sales, labor, food cost, and operational results.
• Deliver exceptional guest experiences and resolve guest concerns.
• Maintain food safety, cleanliness, and operational standards.
• Support recruiting, onboarding, and employee retention.
• Assist with staffing, scheduling, and shift execution.
• Support local marketing initiatives, community events, and restaurant growth.
• Build a positive, respectful, and high-performing team culture.

Skills

Leadership

Communication

Hospitality

Team Development

Guest Service

Problem Solving

Scheduling

Education

High School Diploma or GED

Job description

Burgerville LLC in Washington state is seeking an Assistant Manager to lead daily restaurant operations in partnership with the General Manager. You will focus on quality, guest service, and building a positive team culture grounded in our Serve with Love mission.

This role involves coaching Shift Leads and Crew Members, driving sales and cost controls, handling guest concerns, and supporting recruiting, onboarding, and scheduling.