Burgerville General Manager - Washington NON-EXEMPT * Kelso / Longview

Burgerville LLC; Washington; On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Overtime pay

Bonus opportunity

Medical Insurance

Dental Insurance

Vision Insurance

FSA

Life Insurance

Disability Insurance

EAP

Tuition Assistance

Paid Time Off

Job summary

Burgerville is seeking a General Manager to lead daily restaurant operations, focusing on quality, hospitality, and team performance. You will coach Assistant Managers, Shift Leads, and Crew Members, while driving sales and controlling costs.

The role emphasizes guest service, food safety, and community engagement. Availability for flexible shifts and a fast-paced environment is required.

Qualifications

• High school diploma or GED is required.
• 2–3 years of restaurant leadership experience required.
• Experience as a high-performing General Manager preferred.
• Food Handler certification required.
• Valid driver’s license and dependable transportation required.

Responsibilities

• Lead daily restaurant operations with a focus on quality, hospitality, and team performance.
• Develop, coach, and support Assistant Managers, Shift Leads, and Crew Members.
• Drive sales, labor, food cost, and operational results.
• Create an outstanding guest experience through strong service standards.
• Recruit, hire, onboard, and retain top talent.
• Maintain food safety, cleanliness, and operational excellence.
• Support local marketing, community involvement, and restaurant growth.
• Build a positive, respectful, and high-performing team culture.

Skills

Strong leadership

Communication skills

Coach and develop teams

Hospitality focus

Organization & problem-solving

Fast-paced adaptability

Education

High school diploma or GED

2–3 years restaurant leadership

Food Handler certification

Valid driver's license

Job description

Job Description

General Manager

At Burgerville, our General Managers are leaders who create great guest experiences, build strong teams, and drive restaurant performance. This role is responsible for leading daily operations while creating a positive workplace culture grounded in our mission: Serve with Love.

The General Manager leads all aspects of restaurant operations including team development, food quality, guest service, financial performance, and community engagement.

Pay & Benefits

• Competitive pay with overtime eligibility
• Bonus Opportunity
• Affordable Medical, Dental & Vision Insurance
• Flexible Spending Accounts (FSA)
• Life Insurance and Accidental Death and Dismemberment Insurance paid by Burgerville
• Long-Term & Short-Term Disability Insurance
• Other Voluntary Benefits:
  • Critical Illness
  • Accident insurance
  • Identity Protection
  • Spot Pet Insurance
  • Voluntary Life
• Employee Assistance Program (EAP)
• Tuition Assistance
• Paid Time Off & Sick Leave
• Holiday Pay (8 paid holidays)
• 401(k) Retirement Plan
• Cell Phone Reimbursement

What You’ll Do

• Lead daily restaurant operations with a focus on quality, hospitality, and team performance
• Develop, coach, and support Assistant Managers, Shift Leads, and Crew Members
• Drive sales, labor, food cost, and operational results
• Create an outstanding guest experience through strong service standards
• Recruit, hire, onboard, and retain top talent
• Maintain food safety, cleanliness, and operational excellence
• Support local marketing, community involvement, and restaurant growth
• Build a positive, respectful, and high-performing team culture

What We’re Looking For

• Strong leadership and communication skills
• Ability to coach, motivate, and develop teams
• Experience managing restaurant operations and business results
• Passion for hospitality, people development, and guest service
• Ability to thrive in a fast-paced environment
• Strong organization, problem-solving, and decision-making skills

Qualifications

• High school diploma or GED required
• 2–3 years of restaurant leadership experience required
• Experience as a high-performing General Manager preferred
• Food Handler certification required
• Valid driver’s license and dependable transportation required

Schedule & Work Environment

• Average 45–50 hours per week
• Availability to work flexible shifts, including evenings and weekends
• Active, fast-paced restaurant environment with standing, walking, lifting, and guest interaction throughout the shift

Why Join Burgerville?

• Opportunity to grow your leadership career
• Strong culture focused on people and development
• Community-driven company with local roots
• Competitive pay and benefits
• Be part of a team committed to serving great food with great hospitality

This is an hourly paid position that receives regular overtime weekly. The pay range starts at $26/hour.

Burgerville provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform these accountabilities.

The responsibilities and expectations outlined in this position description are not to be construed as exclusive or all-inclusive. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing, with or without any change in pay rate.