Restaurant Assistant Manager — Lead Ops & Guest Experience

ZAX Zax LLC; Crossville (TN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Bonus potential

Free meals on shift

Meal discounts

Paid time off

Paid holidays

Early pay access

Employee referral program

Advancement opportunities

Medical, dental, and vision insurance

Disability insurance

Employer-paid life insurance

401(k) with employer match

Job summary

Zaxbys in Crossville, TN is seeking an Assistant Manager to lead daily restaurant operations, ensure exceptional guest experiences, and uphold brand standards.

You will supervise staff, train team members, and develop schedules while maintaining compliance with all policies and procedures. Flexibility for days, evenings, weekends, and holidays is required. The role offers quarterly bonus potential, free meals, PTO, holidays, and 401(k) with employer match.

Qualifications

• Must be 18 years of age or older.
• Must have a valid driver’s license, vehicle insurance, and reliable transportation.
• Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Successful completion of background check.
• Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others.
• 1-3 years management experience required. Restaurant management experience preferred.

Responsibilities

• Lead daily restaurant operations and ensure guest satisfaction.
• Create effective work schedules following company standards and local laws.
• Plan and delegate shift assignments and communicate expectations.
• Supervise and coach team members to perform at a high level.
• Maintain service, product quality, and cleanliness standards.
• Communicate performance concerns and assist with reviews.
• Maintain compliance with guidelines and ensure safety and records.

Skills

Leadership

Organizational skills

Team collaboration

Management experience

Job description

Zaxbys in Crossville, TN is seeking an Assistant Manager to lead daily restaurant operations, ensure exceptional guest experiences, and uphold brand standards.

You will supervise staff, train team members, and develop schedules while maintaining compliance with all policies and procedures. Flexibility for days, evenings, weekends, and holidays is required. The role offers quarterly bonus potential, free meals, PTO, holidays, and 401(k) with employer match.