Restaurant Assistant General Manager - Pennsylvania - Hellertown, Pennsylvania

MissionHires; Hellertown (PA); Sur place; USD 60 000 - 70 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

PTO

Performance bonuses

Résumé du poste

MissionHires is seeking a Front-of-House Manager in Hellertown, Pennsylvania. The role involves overseeing smooth operations, supervising staff, and ensuring a guest-first focus. Candidates should have a minimum of 2 years of experience in restaurant management and strong leadership skills.

The position offers an attractive salary range of $60,000–$70,000 plus bonuses, along with medical insurance and PTO.

Qualifications

• Minimum 2 years of restaurant management experience in a full-service, high-volume environment.
• Proven guest service abilities with professional de-escalation skills.
• Knowledge of POS systems, cash handling, and basic financial reporting.

Responsabilités

• Oversee all front-of-house operations for smooth, efficient service.
• Supervise, train, coach, and provide feedback to FOH staff.
• Monitor inventory and assist with ordering, and help control costs.

Connaissances

Leadership

Communication

Guest Service

Organizational Proficiency

Adaptability

Outils

POS Systems

Description du poste

Responsibilities

• Partner with the General Manager to oversee all front‑of‑house operations for smooth, efficient service
• Lead by example on the floor: greet guests, run food and drinks, bus tables, and assist behind the bar as needed
• Supervise, train, coach, and provide feedback to FOH staff
• Maintain a strong guest‑first focus; address concerns promptly and resolve issues to create memorable experiences
• Assist with scheduling, payroll management, labor efficiency, and daily shift planning
• Collaborate with the kitchen team to ensure seamless FOH/BOH communication and coordination
• Uphold cleanliness, organization, and adherence to health and safety protocols
• Monitor inventory, assist with ordering, and help control costs
• Contribute to staff recruitment, onboarding, and retention strategies
• Utilize POS systems and basic reporting to support data‑driven decisions and operational improvements

Requirements

• Minimum 2 years of restaurant management experience (AGM, FOH Manager, or equivalent) in a full‑service, high‑volume environment
• Hands‑on leadership style with willingness to step into any role to support the team
• Strong leadership, coaching, and communication skills
• Proven guest service abilities with professional de‑escalation skills
• Organizational proficiency with scheduling, payroll, and inventory management
• Ability to work nights, weekends, and holidays as part of the leadership team
• Knowledge of POS systems, cash handling, and basic financial reporting
• Commitment to cleanliness, safety, and operational excellence
• Adaptability, quick decision‑making under pressure, and team collaboration
• EOE: Equal Opportunity Employer

Benefits

• $60,000- $70,000 plus bonus
• Medical Insurance
• PTO