Restaurant Manager

TKO EMPLOYMENT SERVICES DELAWARE LLC; Bethlehem (Northampton County); On-site; USD 57,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental and Vision

Employer matched 401K

Hotel room discounts

Job summary

TKO EMPLOYMENT SERVICES DELAWARE LLC is seeking a Restaurant Manager in Bethlehem, PA. You will oversee front and back of house operations, lead a hospitality-focused team, and ensure exceptional dining experiences for guests in a fast-paced setting.

The role requires 3+ years in restaurant management, strong leadership, and solid knowledge of food and beverage. Familiarity with Micros POS and OpenTable is expected, with availability for varied hours including evenings and weekends.

Qualifications

• 3+ years restaurant management experience.
• Extensive food & beverage knowledge; ability to inform customers and staff.
• Strong leadership, motivation, and people skills in a fast-paced environment.
• Basic food safety understanding and practice.
• Familiarity with Micros POS and OpenTable.

Responsibilities

• Assist with daily Front of House and Back of House operations including scheduling, ordering, reservations, events, and bar management.
• Deliver superior service and maximize customer satisfaction.
• Address customer complaints efficiently and accurately.
• Control cash and receipts following policies and procedures.
• Lead and train staff, appraise performance, ensure policies are followed.

Skills

Restaurant management

Leadership

Customer service

Food safety

POS systems

Tools

Micros POS

OpenTable

Job description

Job DetailsJob Location: Wilbur Mansion - Bethlehem, PA 18015Salary Range: $57,000.00 - $60,000.00 Salary

We are looking for a Restaurant Manager. You must have an eye for detail, hold a high level of technological knowledge and performance, and enjoy working with and leading others.

To be successful in this role, you'll need management skills and experience in both the front and back of the house. You must know how to oversee the dining room, check in with customers, and balance seating capacity. We expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will help ensure our Restaurant runs smoothly and customers have pleasant dining experiences.

Team Member Benefits:

• Medical, Dental and Vision
• Employer Paid Life Insurance
• Other Supplemental Benefits
• Employer Matched 401K
• Hotel Room Discounts across multiple brands
• Enhanced paid vacation, sick time and holiday pay

Essential Job Functions:

• Assist with the daily Front of the House and Back of the House restaurant operations including but not limited to scheduling, ordering, reservations, events, all elements of the bar.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Be a leader to our employees: continually develop and train team members, appraise staff performance, and ensure that all restaurant policies are followed and completed in a timely manner.
• Assist in ensuring compliance with sanitation and safety regulations.
• Recommend ways to reach a broader audience (e.g., discounts and social media ads).

This opportunity is for you if:

• You are warm, inclusive, trustworthy, and able to develop people.
• You like the hustle and bustle of the hospitality industry.
• You want to lead a fun, energized team that works hard and laughs often.
• You want to grow your career.

Qualifications

• 3+ year restaurant management experience.
• Extensive food and beverage knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff.
• Strong leadership, motivational, and people skills with a proven ability to direct, motivate, coach, and develop others in a fast-paced environment.
• Basic food safety understanding and practice.
• Flexible and long hours required; required to work varying schedules to reflect the business needs of the business. Availability to work holiday, nights and weekends.
• Familiarity with restaurant management software, like Micros POS and Open Table.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, kneeling, stooping, crawling and climbing.

Job descriptions and responsibilities are subject to change depending on business needs.