Restaurant Assistant General Manager | Fast Casual

nextgen-hospitality-solutions; New Berlin (WI); On-site; USD 37,800 - 63,000; Full time

Job summary

NextGen Hospitality Solutions is seeking a Restaurant Assistant General Manager for our New Berlin location. This full-time, on-site role offers a leadership position in the fast casual restaurant industry, with responsibilities spanning daily operations and guest experience.

You will support the General Manager in strategic initiatives, lead a team focused on excellence, and contribute to a culture of growth and high-quality food and service.

Qualifications

• Associate degree required in hospitality management or related field.
• Experience in restaurant management or leadership role.
• Strong understanding of restaurant operations.
• Excellent communication and interpersonal skills.
• Thrives in fast-paced environments.
• Proficient with Microsoft Office and POS systems.
• Detail-oriented with problem-solving skills.
• Passion for customer service and team leadership.

Responsibilities

• Oversee daily restaurant operations to ensure smooth functioning.
• Support the General Manager in training and development.
• Implement customer service standards to enhance guest satisfaction.
• Assist with inventory management and cost control.
• Ensure compliance with health and safety regulations.
• Analyze financial performance and contribute to budgeting.
• Lead team meetings to foster communication and collaboration.
• Address customer feedback and resolve issues promptly.

Skills

Restaurant ops

Leadership

Customer service

Team training

Budgeting

Communication

POS systems

Education

Associate degree in Hospitality Management

Job description

Description

NextGen Hospitality Solutions is looking for a dedicated Restaurant Assistant General Manager to join our vibrant team at our New Berlin location. This full-time, on-site role offers an exciting opportunity to step into a leadership position within the dynamic fast casual restaurant industry.

As the Restaurant Assistant General Manager, you will play a crucial role in managing daily operations, ensuring exceptional customer experiences, and leading a team committed to excellence. Your contributions will directly impact our mission of providing high-quality food and outstanding service, while also supporting the General Manager in strategic initiatives.

We offer a competitive salary range of $58,000 - $63,000 annually, along with a supportive workplace culture that encourages growth and development in your career within the hospitality sector.

Responsibilities

• Assist in overseeing daily restaurant operations to ensure smooth functioning
• Support the General Manager in team training and development
• Implement customer service standards to enhance guest satisfaction
• Assist with inventory management and cost control measures
• Ensure compliance with health and safety regulations
• Analyze financial performance and contribute to budget management
• Lead team meetings to foster communication and collaboration
• Address customer feedback and resolve any issues promptly

Requirements

• Associate degree in Hospitality Management or related field
• Previous experience in restaurant management or leadership role
• Strong understanding of restaurant operations and management
• Excellent communication and interpersonal skills
• Ability to thrive in a fast-paced environment
• Proficient in Microsoft Office Suite and point-of-sale systems
• Strong problem-solving skills and attention to detail
• Passion for customer service and team leadership