Restaurant Assistant GM: Lead Team & Guest Experience

nextgen-hospitality-solutions; New Berlin (WI); On-site; USD 37,800 - 63,000; Full time

Job summary

NextGen Hospitality Solutions is seeking a Restaurant Assistant General Manager for our New Berlin location. This full-time, on-site role offers a leadership position in the fast casual restaurant industry, with responsibilities spanning daily operations and guest experience.

You will support the General Manager in strategic initiatives, lead a team focused on excellence, and contribute to a culture of growth and high-quality food and service.

Qualifications

• Associate degree required in hospitality management or related field.
• Experience in restaurant management or leadership role.
• Strong understanding of restaurant operations.
• Excellent communication and interpersonal skills.
• Thrives in fast-paced environments.
• Proficient with Microsoft Office and POS systems.
• Detail-oriented with problem-solving skills.
• Passion for customer service and team leadership.

Responsibilities

• Oversee daily restaurant operations to ensure smooth functioning.
• Support the General Manager in training and development.
• Implement customer service standards to enhance guest satisfaction.
• Assist with inventory management and cost control.
• Ensure compliance with health and safety regulations.
• Analyze financial performance and contribute to budgeting.
• Lead team meetings to foster communication and collaboration.
• Address customer feedback and resolve issues promptly.

Skills

Restaurant ops

Leadership

Customer service

Team training

Budgeting

Communication

POS systems

Education

Associate degree in Hospitality Management

Job description

NextGen Hospitality Solutions is seeking a Restaurant Assistant General Manager for our New Berlin location. This full-time, on-site role offers a leadership position in the fast casual restaurant industry, with responsibilities spanning daily operations and guest experience.

You will support the General Manager in strategic initiatives, lead a team focused on excellence, and contribute to a culture of growth and high-quality food and service.