Restaurant Assistant General Manager (AGM)

ZippyApp - Recruitment Marketing; Cave City (KY); On-site; USD 40,000 - 55,000; Full time

Job summary

ZippyApp - Recruitment Marketing is looking for a Restaurant Assistant General Manager (AGM) in Cave City, Kentucky. The AGM plays a crucial role in managing the restaurant team, ensuring quality food service, and maintaining a clean environment. This full-time role requires restaurant management experience and offers opportunities for team development and financial success.

Ideal candidates will have minimum two years of experience in the restaurant industry and at least one year in a supervisory role. Key responsibilities include human resource functions, enforcing health standards, and engaging with guests.

Qualifications

• Minimum two years progressively responsible experience in restaurant, hospitality, or retail industry.
• Minimum one year supervisory experience.

Responsibilities

• Assists human resource functions for restaurant staff.
• Maintains a safe and secure facility by enforcing standards.
• Engages with guests to solicit feedback.
• Controls purchases and inventory by monitoring activities.
• May take on RGM responsibilities in their absence.

Skills

Supervisory practices

Operational skills

Leadership skills

Effective communication

Job description

Restaurant Management Experience Required. Contributes to A&W success by leading the restaurant team to provide engaging service of quality food and beverage to guests in a clean and comfortable environment. The AGM assists the RGM in Team Member development and the financial success of the restaurant. Restaurant Assistant General Manager (AGM) is generally offered as a full time restaurant job. Experience as Team Leader, Shift Lead, Team Lead, Crew Lead, supervisor, general manager, assistant manager, or other management restaurant job highly desirable.

Requirements / Responsibilities

• Assists in human resource functions for restaurant staff including selection, training, enforcement of policies and procedures, performance management, development, and team building.
• Maintains a safe, healthy, and secure facility by enforcing sanitation standards and procedures, complying with health and legal regulations, and maintaining security systems.
• Performs daily workstation assignments along with supervisory duties.
• Actively engages with guests to solicit feedback and build relationships in the community.
• Takes direction from RGM in order to identify and address trends and issues in restaurant performance.
• Assists RGM in motivating Team Members to meet organizational and operational objectives.
• Recognizes Team Members for group and individual accomplishments.
• Controls purchases and inventory by ordering to calculated pars, monitoring Team Member activities, and evaluating usage reports.
• May take on RGM responsibilities in their absence.
• Manages with integrity, honesty and knowledge that promote the culture, values, and brand standards of A&W Restaurants.

Summary of Qualifications

• Minimum two years progressively responsible experience in restaurant, hospitality, or retail industry.
• Minimum one year supervisory experience.

Required Knowledge, Skills, and Abilities

• Knowledge of supervisory practices and procedures.
• Strong operational skills in a fast-paced customer service environment.
• Strong leadership skills with the ability to coach and develop Team Members.
• Effectively communicate, orally and in writing, with Team Members and guests.
• Ability to gain the respect and trust of direct reports.
• Effectively handle and manage confidential and sensitive information.

Physical Requirements

• Able to lift up to 40 pounds.
• Must be able to stand and exert fast-paced mobility for periods up to 4 (four) hours in length.

Availability Requirements

• Must have flexible availability for scheduling.
• Must be available for both opening and closing shifts.
• Must be able to work beyond scheduled hours as business requires.