Restaurant AGM: Lead Team & Elevate Guest Experience

A&W Restaurants - Caveland Inc.; Cave City (KY); On-site; Full time

Job description

Restaurant Managemet Experience RequiredContributes to A&W success by leading the restaurant team to provide engaging service of quality food and beverage to guests in a clean and comfortable environment. The AGM assists the RGM in Team Member development and the financial success of the restaurant.Restaurant Assistant General Manager (AGM) is generally offered as a full time restaurant job.Experience as Team Leader, Shift Lead, Team Lead, Crew Lead, supervisor, general manager, assistant manager, or other management restaurant job highly desirable.

Requirements/Responsibilities
Summary of Key Responsibilities for Restaurant Assistant General Manager (AGM) (include but are not limited to the following):* Assists in human resource functions for restaurant staff including selection, training, enforcement of policies and procedures, performance management, development, and team building.* Maintains a safe, healthy, and secure facility by enforcing sanitation standards and procedures, complying with health and legal regulations, and maintaining security systems.* Performs daily workstation assignments along with supervisory duties.* Actively engages with guests to solicit feedback and build relationships in the community.* Takes direction from RGM in order to identify and address trends and issues in restaurant performance.* Assists RGM in motivating Team Members to meet organizational and operational objectives.* Recognizes Team Members for group and individual accomplishments.* Controls purchases and inventory by ordering to calculated pars, monitoring Team Member activities, and evaluating usage reports.* May take on RGM responsibilities in their absence.* Manages with integrity, honesty and knowledge that promote the culture, values, and brand standards of A&W Restaurants.Summary of Qualifications* Minimum two years progressively responsible experience in restaurant, hospitality, or retail industry* Minimum one year supervisory experienceRequired Knowledge, Skills, and Abilities* Knowledge of supervisory practices and procedures* Strong operational skills in a fast-paced customer service environment* Strong leadership skills with the ability to coach and develop Team Members* Effectively communicate, orally and in writing, with Team Members and guests* Ability to gain the respect and trust of direct reports* Effectively handle and manage confidential and sensitive informationPhysical Requirements:* Able to lift up to 40 pounds.* Must be able to stand and exert fast-paced mobility for periods up to 4 (four) hours in length.Availability Requirements:* Must have flexible availability for scheduling* Must be available for both opening and closing shifts* Must be able to work beyond scheduled hours as business requiresRestaurant Assistant General Manager (AGM) is generally offered as a full time restaurant job.Prior experience as Team Leader, Shift Lead, Team Lead, Crew Lead, supervisor, general manager, assistant manager, or other management restaurant job highly desirable.