Responsible AI Governance Lead

Constellation; Chicago (IL); On-site; USD 141,000 - 157,000; Full time

Benefits offered by this job

Bonus program

401(k) with company match

Employee stock purchase program

Medical, dental and vision benefits

Paid time off

Job summary

Constellation seeks a Manager, Responsible AI Governance to lead the intake, review, and tracking of AI use cases across Risk. You will coordinate with business units, legal, IT, and leadership to ensure a scalable and well-controlled governance process that supports accountability and continuous improvement.

The role requires a strong background in risk, governance, and project management, with the ability to translate strategy into operational activity and to communicate complex issues to

Qualifications

• Bachelor’s degree in business, finance, risk management, information systems, technology, data analytics, or a related discipline.
• 8 or more years of relevant experience in risk management, governance, project management, process management, technology implementation, compliance, controls, or a related field.
• Demonstrated ability to manage complex, cross-functional processes or initiatives with multiple stakeholders, competing priorities, and evolving requirements.
• Strong written and verbal communication skills, including the ability to develop clear materials and communicate effectively with senior management and executive audiences.
• Ability to think critically about risk, governance, controls, process design, accountability, and escalation in a dynamic environment.
• Strong organizational, prioritization, and follow-through skills, with the ability to drive work independently while collaborating with internal partners.
• Experience creating process documentation, status reporting, decision materials, and executive-level presentations.
• Demonstrated judgment, adaptability, and composure when working through ambiguity, challenging issues, or differing stakeholder perspectives.

Responsibilities

• Manage and sustain the Responsible AI use case intake, review, approval, and tracking process, including coordinating across business submitters, reviewers, approvers, and governance stakeholders.
• Help develop, prioritize, and execute improvements to the Responsible AI operating model, balancing near-term process needs with longer-term scalability, control, and automation objectives.
• Communicate with senior leaders and executive stakeholders on Responsible AI process status, key decisions, open items, risks, and areas requiring prioritization or escalation.
• Apply a risk management mindset to identify process gaps, control weaknesses, unclear ownership, emerging risks, and opportunities to strengthen governance over AI-related activity.
• Develop clear, executive-ready materials, status updates, decision summaries, and process documentation that translate complex or evolving issues into actionable information for different audiences.
• Coordinate cross-functional efforts with Risk, Legal, IT, business units, and other stakeholders to support timely review and resolution of Responsible AI use cases.
• Maintain high-quality records of approvals, decision rationale, process status, and supporting materials to promote transparency, auditability, and consistent governance.
• Lead or support process improvement initiatives, including workflow design, requirements gathering, stakeholder alignment, testing, change management, training, and eventual implementation of enabling technology or software.
• Provide guidance, coaching, and day‑to‑day direction to analysts or other contributors supporting the Responsible AI process, including helping prioritize work and ensure quality deliverables.
• Monitor process performance and stakeholder feedback to recommend enhancements that improve efficiency, consistency, accountability, and the overall user experience.

Skills

Risk management

Governance

Project management

Process management

Technology implementation

Compliance

Controls

Data analytics

Stakeholder management

Education

Bachelor’s degree

Tools

ServiceNow

Power BI

SharePoint

Excel

PowerPoint

Job description

Constellation seeks a Manager, Responsible AI Governance to lead the intake, review, and tracking of AI use cases across Risk. You will coordinate with business units, legal, IT, and leadership to ensure a scalable and well-controlled governance process that supports accountability and continuous improvement.

The role requires a strong background in risk, governance, and project management, with the ability to translate strategy into operational activity and to communicate complex issues to