Respite Services Program Lead - Community Health Impact

PRC; San Francisco (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Short/long-term disability

Life insurance

Employer-matching 403(b)

Generous paid time off

California Bar dues

Professional development

Job summary

PRC Baker Places in San Francisco seeks a Respite Services Program Manager to translate the organization’s mission into actionable plans and measurable results. You will partner with the Respite Services Program Director and staff to deliver high-quality client care and strong staff support.

The role requires supervising staff, managing budgets and documentation, and ensuring compliance with licensing and regulatory requirements.

Qualifications

• Bachelor’s degree in social work, psychology, or related field with 4+ years of relevant experience and 12 months supervising staff.
• Associate degree with 6 years relevant experience and 2 years supervising staff may be substituted.
• Demonstrated effective management and leadership skills with diverse populations.
• Cultural competency while working with diverse populations on mental health, substance use, and HIV/AIDS in a social rehabilitation model.
• Ability to establish collaborative partnerships with supervisees, colleagues, and community organizations.
• Strong written and verbal communication skills.
• Knowledge and understanding of trauma-informed and other evidence-based therapeutic principles/practices.
• Flexibility, adaptability, and ability to manage workflow processes, budgetary guidelines, and documentation/productivity standards.
• Effective time management and ability to meet deadlines.
• Must be available to work flexible hours outside of assigned shifts occasionally - including possible days, swing, overnights and weekends.
• Proficiency with Microsoft products required
• Exhibit exemplary customer service, compassion, and care in the execution of all duties and interactions.

Responsibilities

• Training of new and existing staff in policy, procedures, and site-specific issues.
• Participates in hiring, orientation, and annual performance evaluations of program staff.
• Provides supervision and support to program staff, including weekly supervision and training.
• Works closely with the Residential Services Program Director to adhere to program budgets and needed supplies.
• Oversees documentation by clinical staff in collaboration with Quality Improvement/Management and performs periodic audits of charts to ensure adherence to licensing requirements.
• Participates in any mandatory Quality Improvement/Management review of program performance.
• Participates in the preparation for monitoring by regulatory and contracting agencies.
• Completes assigned grocery and other shopping for the programs assigned.
• Completes quarterly health and safety checks in assigned programs assigned.
• Monthly environmental care rounds in assigned programs assigned.
• Additional duties as assigned.

Skills

Management and leadership

Written and verbal communication

Trauma-informed care

Microsoft Office

Customer service

Education

Bachelor’s degree in social work, psychology, or related field

Associate degree with substitution

Tools

Microsoft Office

Job description

PRC Baker Places in San Francisco seeks a Respite Services Program Manager to translate the organization’s mission into actionable plans and measurable results. You will partner with the Respite Services Program Director and staff to deliver high-quality client care and strong staff support.

The role requires supervising staff, managing budgets and documentation, and ensuring compliance with licensing and regulatory requirements.