Respite Program Administrative Assistant - Hybrid Schedule

Child-and-Family-Focus,-Inc.; Willow Grove (PA); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical and Vision Benefits

Dental Benefits

Ancillary Benefits

Long Term Disability

Life Insurance

Paid Holidays

Paid Time Off

Paid Parental Leave

Tuition Reimbursement

401K with company match

Mileage reimbursement

Clearance Reimbursement

Job summary

Child and Family Focus, Inc. is seeking an Administrative Assistant to provide essential administrative support for the Respite Care and Prevention Education Programs.

The role involves coordinating program activities, maintaining confidential client records, and delivering excellent customer service in a fast-paced environment. Under supervision, the Admin Assistant will assist with data entry, reporting, billing support, and preparation for audits while ensuring HIPAA compliance and

Qualifications

• High School Diploma or GED required.
• Experience in health care, mental health, or social services preferred.
• Strong customer service and data handling skills.

Responsibilities

• Input, update, and verify data in EHRs, Excel, and program tracking systems.
• Maintain confidential client records per HIPAA and agency rules.
• Respond to phone calls and email inquiries.
• Conduct service verification phone calls.
• Process incoming/outgoing mail for the program.
• Assist with routine chart audits and county audits.
• Organize electronic and paper charts and obtain missing information.
• Generate routine reports for monitoring and reporting.
• Review invoices for billing accuracy and resolve discrepancies.
• Document meeting discussions and distribute minutes.
• Prepare documentation for audits.
• Maintain a clean, organized office environment.
• Perform other administrative duties as assigned.

Skills

Data entry

Customer service

Confidentiality

Communication

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Electronic Health Records System

Job description

Child and Family Focus, Inc. is seeking an Administrative Assistant to provide essential administrative support for the Respite Care and Prevention Education Programs.

The role involves coordinating program activities, maintaining confidential client records, and delivering excellent customer service in a fast-paced environment. Under supervision, the Admin Assistant will assist with data entry, reporting, billing support, and preparation for audits while ensuring HIPAA compliance and