Respiratory Therapist

Sleep Doctor; United States; Hybrid; USD 45,000 - 50,000; Full time

Benefits offered by this job

Hybrid work model

Medical, Vision & Dental Insurance

FSA eligibility

401(k) with employer match

Life Insurance

Voluntary Pet Insurance

Paid Time Off

Job summary

Sleep Doctor is seeking a Respiratory Therapist to define and execute the next generation of our e-commerce sleep care products, focusing on CPAP, bedding, and home sleep test solutions. You will provide exceptional customer service, product information, and support to patients across our sleep apnea brands.

You will analyze home sleep test data, recommend devices, and drive therapy adherence while collaborating with physicians and care teams to optimize patient outcomes.

Qualifications

• Registered Respiratory Therapist with 2–3 years of DME experience.
• Sleep credential (RRT-SDS or RPSGT) strongly preferred.
• Able to troubleshoot CPAP masks and equipment and provide recommendations.
• Strong patient-focused approach and ability to handle confidential information.
• Thrive in a fast-paced, collaborative environment with cross-functional teams.

Responsibilities

• Analyze home sleep test results and communicate findings clearly to customers.
• Provide equipment recommendations based on test results and physician orders.
• Drive sales of CPAP, BiPAP, and related equipment aligned with treatment plans.
• Follow up with patients to ensure satisfaction and therapy adherence.
• Perform virtual demonstrations and educate on equipment use and services.
• Coordinate with other departments to minimize delivery costs and improve service.

Skills

RRT credential

DME experience

CPAP/BiPAP troubleshooting

Patient-focused care

Communication skills

Job description

At Sleep Doctor, we’re helping millions get a full night's rest. As the most trusted name in sleep health, we make better sleep possible with proven support, clear answers, and hands‑on care that fits real life. Across our brands—SleepDoctor.com, SleepFoundation.org, and SleepApnea.org—we combine clinical expertise with consumer‑first experiences to help people understand their sleep, tackle real challenges, and wake up to healthier, more energized lives. If you’re passionate about making better sleep possible—and want to help reshape the future of sleep care—we’d love to meet you.

The Role

You’ll help define and execute the next generation of Sleep Doctor’s e-commerce business and product strategy in our emerging brands vertical, with a strong focus on CPAP and Bedding Products, Home Sleep Tests, and other sleep oriented products. As a Respiratory Therapist, Digital Care, you will provide excellent customer service and product information, solutions and relevant details to patients. Most importantly, this position provides above and beyond communication with our patients so that they feel heard, understood, valued and more connected with our sleep apnea brand.

What You’ll Do

• Analyze home sleep test results to identify patterns and abnormalities. Communicate findings clearly and effectively to customers. Address customer questions and concerns.
• Provide equipment recommendations based on sleep test results and physician recommendations ensuring alignment with individual customer needs and treatment plans.
• Drive sales of CPAP, BiPAP, and related therapy equipment, ensuring recommendations align with physician orders and individual treatment plans.
• Follow up with patients promptly to ensure satisfaction, address concerns, and reinforce commitment to therapy.
• Perform virtual demonstration and education of respiratory therapy equipment.
• Train and educate consumers on use of equipment and answer any inquiries related to services or equipment.
• Keep track of industry news and developments. Maintain working knowledge of current DME products and services offered by the company, including initial qualifications for PAP devices.
• Provide technical support for PAP patients, referrals, and team members.
• Maintain good relations with clients and consult with referring physicians regarding patient treatment, medical conditions, and home environments.
• Identify programs or initiatives that potentially could increase company revenues, decrease costs, and/or increase customer satisfaction.
• Coordinate with other departments to minimize delivery expenses and provide efficient service to customers.

Who You Are

Registered Respiratory Therapist (RRT) with a minimum of 2–3 years of DME experience required. Sleep credential (RRT-SDS or RPSGT) strongly preferred.

• Be able to troubleshoot and provide recommendations for appropriate CPAP masks, CPAP and BiPAP equipment.
• You are patient focused. You start with the patient and work backwards. You invest the time and energy to understand the patients’ objectives, then tie all your activities directly to the achievement of those objectives.
• Be able to set up and operate devices such as CPAP and BiPAP machines.
• Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME), specific to Sleep Apnea and CPAP Products.
• Excellent verbal, written, communication skills, and ability to properly treat confidential information.
• Thrive in a fast‑paced and collaborative cross‑functional environment; can multi‑task and pivot with relative ease as priorities change

Who We Are

• We play an important role in the health & wellness decisions of our audiences, and it’s a responsibility we don’t take lightly. We invest thoughtfully to provide the most expert‑driven, audience‑first experience
• We embody rapid, sustainable growth. Our team has quadrupled in the last year and we’re just scratching the surface of all we can accomplish. Run into a challenge or a new opportunity? Everyone on the team rolls up their sleeves and digs in
• We’re going to push you to ask big questions and find bold answers. Everyone has a seat at the table, regardless of their title or job description
• We believe that flexibility in how we do our best work is important. Our roles are typically on a hybrid model – create your schedule around what works best for you
• Spoiler alert: we love a good celebration! We enjoy what we do because of who we do it with, and take time to celebrate every win – whether ours or a teammate’s

Compensation Range

Base Salary Range: $32.50-$36/hr. Note that final compensation is subject to the candidate’s specific qualifications and location, as well as the needs of the company.

The Company currently provides medical, vision, and dental insurance and 100% of the employee medical, vision, and dental premiums covered by the Company. There is an option to participate in both a medical FSA and dependent care FSA. We offer a 401(k) plan, with fully matching contributions up to 3% of salary and 50% matching from 3% to 5% of salary. There is a company paid life‑insurance policy, and the option to participate in a voluntary pet‑insurance policy. You will be eligible for Paid Time Off in accordance with the company’s policies.

Sleep Doctor is committed to bringing together individuals from diverse backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive and be their authentic self, feel a sense of community, and do great work together. We are proud to be an equal opportunity employer open to all qualified applicants.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Sleep Doctor’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.