Patient Coordinator (Sleep Therapy)

VieMed Healthcare; Lafayette (LA); On-site; USD 38,000 - 52,000; Full time

Job summary

VieMed Healthcare in Lafayette, LA is seeking an administrator-focused professional to oversee the PAP Therapy program's clinical, technical, and administrative functions. You will schedule patient equipment setups (CPAP/AutoPAP/BiPAP) and explain therapy benefits and risks while maintaining records and inventory.

Strong communication skills and experience in healthcare administration are required to ensure accurate billing, documentation, and collaboration with physicians and care teams.

Qualifications

• Excellent written and verbal communication with patients and physicians.
• Experience in administrative and clinical office settings is preferred.
• Ability to manage documentation, records and billing information accurately.

Responsibilities

• Oversee clinical, technical and administrative functions for the PAP Therapy program at the location.
• Contact patients to schedule setups for CPAP/AutoPAP/BiPAP and explain therapy benefits and risks.
• Maintain records, charts, equipment and inventory; ensure proper documentation for patient care.

Skills

Communication skills

Administrative tasks

Office software

Education

High School Diploma

Tools

Billing software

Job description

Essential Duties and Responsibilities:

• Responsible for the overall clinical, technical and administrative functions at the location on record regarding the PAP Therapy program.
• Is responsible for contacting patients to schedule setups of equipment (CPAP, AutoPAP, BiPAP) and explain the clinical benefits of PAP therapy and dangers of sleep apnea
• Is responsible for clinical contact with the physician, referred contacts, health care practitioners, and others involved in the care of the patients referred to Sleep Management, LLC d/b/a VieMed for home respiratory therapy services.
• Is responsible for the maintenance of records, charting, progress notes, clinical files, equipment records, preventative maintenance records, and other necessary documentation.
• Is responsible to maintain accurate inventory of all Sleep Management/VieMed assets and supplies.
• Is responsible to ensure all pertinent demographic information is updated regularly and with any change in personal or professional status.
• Is responsible for orientation and training of subordinate or newly hired respiratory therapist staff service technicians.
• Exhibits effective written and verbal communication skills. Adheres to cost-containment policies and procedures.
• Works with the office staff to ensure prompt and accurate billing and documentation of services, including providing adequate information to satisfy third-party payor guidelines for coverage.
• Works with all clinical, managerial, and sales staff to promote and market home respiratory therapist services to all referral sources.
• Is required to provide availability for patient contact and response to patient needs.
• Will work with team members (other RTs, PCC’s and various departments) to ensure tasks are completed.
• Other duties/projects as assigned.

Minimum Qualifications:

• High School Diploma required.
• 1-3 years of administrative and clinical experience in an office setting preferred, but not required.
• Excellent communication skills, both written and verbal to interact knowledgeably with patients, physicians, etc.

Physical Demands:

• Sitting at desk
• Operation of office equipment and computer

Competencies

• Technical Capacity.
• Customer/Client Focus.
• Communication Proficiency.
• Initiative.
• Collaboration.
• Financial Management.
• Presentation Skills.

You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. – 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

We are an equal opportunity employer and all qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

By submitting your application and participating in the interview process, you acknowledge and consent that interviews, video meetings, phone screenings, and other recruiting interactions may be recorded for evaluation, training, quality assurance, compliance, and hiring purposes. These recordings may be reviewed by authorized company personnel and may be processed using artificial intelligence or automated tools to assist with notetaking, transcription, scheduling, candidate evaluation support, and other recruiting functions. No employment decision will be based on automated processing. By submitting an application and participating in the interview process, you acknowledge and consent to the recording and processing in accordance with applicable laws and company privacy policies.