Respiratory RN — Telehealth Call Center

Impact to Health; Paducah (KY); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Generous paid time off

Bonus opportunities

Car reimbursement

Job summary

Impact to Health is seeking a compassionate Respiratory Registered Nurse or Respiratory Therapist to join our clients Call Center team in Paducah, KY. The role provides telephonic clinical support, guiding patients and caregivers through respiratory equipment use and CPAP compliance with empathy.

You will monitor progress, educate on therapy benefits, and coordinate care with field staff as needed from a remote setting. Strong listening and diagnostic skills are essential for success.

Qualifications

• RN licensure and state license in home state required.
• High school diploma or GED equivalent accepted for consideration if combined with RN credentials.

Responsibilities

• Provide telephonic, patient-centered clinical support in a 24/7 call center rotation.
• Guide patients and caregivers on respiratory equipment use and CPAP compliance with empathy.
• Educate and troubleshoot CPAP concerns, ensuring patient comfort and confidence.
• Gather information from patients and field personnel to address equipment concerns and barriers to therapy.
• Enroll patients into CPAP compliance programs and explain benefits clearly.
• Maintain knowledge of basic insurance guidelines and licensure requirements.

Skills

Telephonic communication

Empathy

CPAP compliance guidance

Active listening

Education

RN license

Tools

Medical devices

Job description

Impact to Health is seeking a compassionate Respiratory Registered Nurse or Respiratory Therapist to join our clients Call Center team in Paducah, KY. The role provides telephonic clinical support, guiding patients and caregivers through respiratory equipment use and CPAP compliance with empathy.

You will monitor progress, educate on therapy benefits, and coordinate care with field staff as needed from a remote setting. Strong listening and diagnostic skills are essential for success.