Registered Nurse - Call Center

4 Corner Resources

Murray (KY)

Hybrid

USD 35,817 - 45,460

Full time

14 days+

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Benefits offered by this job

Competitive pay

Paid time off

Health, dental, and vision coverage

401(k) retirement savings plan

Life and disability insurance

Job summary

A healthcare staffing agency in Murray, KY is seeking a Registered Nurse for a patient-focused call center. This role involves conducting outreach calls, educating patients on respiratory equipment, and ensuring compliance with therapy. Candidates must hold an active RN license and have strong communication skills. Competitive pay and sign-on bonuses available, along with health benefits.

Qualifications

Active RN license (compact state license preferred).
Experience in respiratory care, sleep therapy, or call center environments preferred.
Willingness to participate in on-call rotation.

Responsibilities

Conduct patient outreach calls.
Educate patients on device usage and therapy benefits.
Document interactions and track compliance.

Skills

Strong communication skills

Patient education skills

Ability to multitask

Education

Active RN license

Registered Respiratory Therapist (RRT) credential

Job description

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Title: Registered Nurse - Call Center

Position type: Full-time, permanent

Location: Murray, KY (office-based hybrid)

Schedule: Monday-Friday, 8:00 AM - 4:30 PM CST

Compensation: $26 - $33 per hour, depending on license and experience

Overview

We are seeking a compassionate and detail-oriented Registered Nurse (RN) to join a patient-focused call center team. In this role, you will provide clinical support and patient outreach by phone, ensuring proper use of respiratory equipment, monitoring therapy compliance, and coordinating follow-up care. Candidates with Respiratory Therapist (RRT) credentials will also be considered.

Responsibilities

Conduct patient outreach calls.
Educate patients on device usage, compliance, safety, and therapy benefits.
Provide continuous follow-up with patients.
Troubleshoot equipment concerns over the phone, escalating as needed.
Document interactions and track compliance in the designated system.
Collaborate with internal teams and field staff to resolve patient or clinical issues.
Participate in on-call rotation, every 4-7 weeks, depending on staffing.
Maintain up-to-date licensure and continuing education as required by state law.

Qualifications

Required

Active RN license (compact state license preferred)
Strong communication and patient education skills
Ability to multitask and use basic computer programs
Willingness to participate in on-call rotation

Preferred

Registered Respiratory Therapist (RRT) credential (candidates may be considered for certain openings)
Experience in respiratory care, sleep therapy, or call center environments

Benefits