Respiratory Patient Experience & Access Marketing Director

Amgen; Washington (District of Columbia); Hybride; USD 180 000 - 280 000; Plein temps

Résumé du poste

Amgen is seeking a Director of Patient Experience & Access Marketing to lead the respiratory portfolio’s patient experience strategy and coordinate access capabilities with brand priorities. You will serve as the PAR interface to the brand team and drive end-to-end journey improvements for patients and providers.

The role requires enterprise-minded leadership, collaboration across functions, and expertise in patient access, marketing, and cross-functional planning within a matrixed organization.

Qualifications

• Doctorate, Master’s, or Bachelor’s degree with relevant experience in patient access, marketing, or healthcare.
• Minimum 4 years of people management or leadership experience leading teams, projects, or programs.
• Experience in patient access, access marketing, patient support, market access, or brand marketing.

Responsabilités

• Lead the patient experience strategy for the respiratory portfolio and align with PAR capabilities.
• Own post-script journey effectiveness and prioritization; bring PAR capabilities into planning.
• Chair the Portfolio Journey Council; set agenda, review journey performance, and manage the improvement pipeline.
• Collaborate with PAR Analytics to define journey objectives, scorecard measures, and performance narratives.
• Translate portfolio needs into capability roadmaps and service requirements for PAR and brand planning.

Connaissances

Leadership

Strategic thinking

Communication

Change management

Cross-functional collaboration

Formation

Doctorate degree

Master’s degree

Bachelor’s degree

Description du poste

Amgen is seeking a Director of Patient Experience & Access Marketing to lead the respiratory portfolio’s patient experience strategy and coordinate access capabilities with brand priorities. You will serve as the PAR interface to the brand team and drive end-to-end journey improvements for patients and providers.

The role requires enterprise-minded leadership, collaboration across functions, and expertise in patient access, marketing, and cross-functional planning within a matrixed organization.