Director, Respiratory Patient Experience & Access Marketing Lead

Ladders; United States; Remote; USD 199,000 - 270,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) retirement plan with company 4n

Discretionary annual bonus

Stock-based long-term incentives

Flexible work models

Job summary

Ladders is seeking a Director, Respiratory Patient Experience & Access Marketing Lead to shape patient experience and access marketing for a respiratory portfolio. This leadership role collaborates across teams to align payer dynamics, patient support, and brand strategy with commercial objectives.

The position is remote for US-based candidates (visa sponsorship not available) with a compensation range of $199,390 to $269,763 annually.

Qualifications

• Doctorate or advanced degree with significant leadership experience in healthcare marketing.
• Experience managing people or leading teams and projects (minimum four years).
• Experience in patient access, access marketing, or brand marketing in healthcare.
• Strong knowledge of U.S. payer dynamics and patient access barriers.

Responsibilities

• Lead the patient experience strategy for the respiratory portfolio.
• Integrate patient support priorities into brand strategy and planning.
• Design future-state patient and HCP journeys for the respiratory portfolio.
• Chair the monthly portfolio journey council to review performance and drive improvements.
• Govern intake and prioritization of portfolio requests and assess their value.
• Use insights to identify unmet needs and recommend improvements.
• Collaborate with capability leaders to translate portfolio needs into service requirements.

Skills

Leadership

Project management

Healthcare marketing

Payer dynamics

Strategic thinking

Education

Doctorate + 4+ years

Master's + 8 years

Bachelor's + 10 years

Job description

For our client, we are seeking a Director, Respiratory Patient Experience & Access Marketing Lead to join the team of a leader in the Pharmaceuticals & Biotech space.

This leader will shape the patient experience and access marketing strategy for a respiratory portfolio, ensuring brand planning reflects the realities of patient support, payer dynamics, and access barriers.

The role will bring together cross-functional partners to design future-state patient and HCP journeys, prioritize portfolio needs, and turn insights into practical service requirements.

It is a highly collaborative leadership opportunity focused on improving how patients and healthcare providers experience the portfolio while supporting broader commercial objectives.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $199,390 – $269,763 annually

Responsibilities

• Lead the patient experience strategy for the respiratory portfolio
• Integrate patient support priorities into brand strategy and planning
• Design future-state patient and HCP journeys for the respiratory portfolio
• Chair the monthly portfolio journey council to review performance and manage improvements
• Govern intake and prioritization of portfolio requests and assess their value
• Use insights to identify unmet needs and recommend improvements
• Collaborate with capability leaders to translate portfolio needs into service requirements

Qualifications

• Doctorate degree with 4 years of relevant experience, or a Master's degree with 8 years, or a Bachelor's degree with 10 years
• At least 4 years of experience managing people or leading teams and projects
• Advanced degree in business, marketing, healthcare, or a related field preferred
• Experience in patient access, access marketing, or brand marketing in healthcare
• Strong understanding of U.S. payer dynamics and patient access barriers

Benefits

• Comprehensive medical, dental, and vision coverage
• Retirement and savings plan with generous company contributions
• Discretionary annual bonus program or sales-based incentive plan for field sales
• Stock-based long-term incentives
• Award-winning time-off plans and flexible work models

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.