Resource Specialist - Social Worker, Primary Care

Alice Peck Day Memorial Hospital; Lebanon (NH); On-site; USD 52,000 - 66,000; Full time

Job summary

Alice Peck Day Memorial Hospital in Lebanon, NH seeks a Resource Specialist - Social Worker in Primary Care to support patients and families by connecting them with needed services and community resources. The role emphasizes advocacy, resource navigation, and coordination with care teams to improve access to care.

Responsibilities include maintaining resource directories, documenting interventions, and assisting with governmental program applications to ensure patients receive appropriate

Qualifications

• Bachelor's degree in Social Work or Human Service field required or equivalent education/experience.
• Excellent interpersonal, communication, and organizational skills required.
• BLS within 30 days

Responsibilities

• Advocate for patients and families to obtain needed services and supports.
• Maintain and update community resource directories and materials.
• Document services, referrals and interactions in medical records.
• Identify transportation resources and facilitate access for patients.
• Assess eligibility for medication, financial, or transportation assistance.
• Assist with applications to Medicaid and other programs.
• Collaborate with care teams and community agencies to address barriers.
• Help patients navigate health care, community and public assistance systems.

Skills

Interpersonal skills

Communication

Organizational skills

Education

Bachelor's degree in Social Work or Human Service field

Job description

Resource Specialist - Social Worker, Primary Care

Alice Peck Day Memorial Hospital · Primary Care

Lebanon , NH

Allied Health/Clinical

Full Time , Day Shift , Mon-Fri 8am - 5pm

POSITION STANDARDS

• Bachelor's degree in Social Work or Human Service field or the equivalent in education and experience required.
• Excellent interpersonal, communication, and organizational skills required.
• BLS within 30 days

POSITION PHYSICAL REQUIREMENTS

Anything listed here requires a pre-employment physical by Employee Health to determine if the employee is capable of meeting the requirements.

Physical Activity:

Push/Pull/Lift/Carry:

PART TWO: FUNCTIONAL RESPONSIBILITY

POSITION OBJECTIVE

Provides assistance to patients/families and health care providers to identify barriers to care, provide information, and facilitate access to tangible, supportive, community, and governmental resources related to patient health care needs and social determinants of health.

Performance Expectation

• Acts as an advocate on behalf of patients/families in obtaining needed services, resources, and community supports for which they are eligible, particularly when barriers to care impact health outcomes.
• Maintains and updates resource directories, community resource information, and related educational materials and applications for distribution to staff, patients, and families.
• Documents services provided, referrals, interventions, and patient interactions in the patient’s medical record and applicable databases.
• Negotiates and advocates access for patients to skilled, acute, or long-term care facilities. Identifies available transportation resources and works with patients/families to facilitate safe and cost-effective transportation arrangements.
• Works with patients/families to assess eligibility for medication assistance, co-pay assistance, financial assistance, transportation resources, and other community-based supports.
• Facilitates patient/family applications to public and private governmental and community assistance programs, including Medicaid and other available state and federal resources.
• Provides information and assistance to patients/families to secure financial assistance, health coverage, community resources, organizational financial assistance, and other governmental programs.
• Collaborates with healthcare providers, care teams, and community agencies to identify and address barriers to care and facilitate access to appropriate resources and support services.
• Assists patients and families in navigating healthcare, community, and public assistance systems to support access to care and improve health outcomes.
• Performs other duties as required or assigned.