Resource Planning Lead: Hybrid Staffing & Analytics

RXinsider LTD.; Chicago, Northern (IL, KY); Hybrid; USD 89,000 - 125,000; Full time

Job summary

Vizient, based in Chicago with a hybrid work model, seeks a Resource Manager to supervise staffing deployments across practices, align staffing with client needs, and lead PSA/staffing tools usage. The role emphasizes data integrity, cross-functional collaboration, and coaching junior staff.

The candidate should have a 3–6 year background in resource management or related operations, strong Excel/reporting skills, and the ability to translate data into actionable staffing decisions, working with

Qualifications

• The ideal candidate will possess 3–6 years of experience in resource management, professional services operations, HR, or workforce planning
• Strong understanding of staffing models, utilization management, and consulting operations
• Demonstrated experience working with PSA, CRM, or staffing tools (e.g., Dynamics, Salesforce, or similar)
• Advanced proficiency in Excel and reporting tools
• Strong analytical skills with the ability to translate data into actionable insights
• Excellent organizational, communication, and stakeholder management skills
• Proven ability to balance multiple priorities and make informed staffing decisions
• Ability to own staffing decisions while collaborating effectively with leadership
• Strong accountability for data accuracy and system integrity
• Confidence serving as a go-to expert on PSA/staffing tools
• Balance of analytical thinking and operational execution
• Capability to coach junior team members while remaining hands-on
• Applicants for employment must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Kaufman Hall (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status)

Responsibilities

• Own staffing assignments across one or more practices, balancing client demand, consultant skills, and utilization targets
• Review and validate resource requests to ensure alignment with project scope, timelines, and business priorities
• Partner with practice leaders and project managers to proactively match consultants to engagements
• Monitor staffing pipeline, identifying risks, gaps, and redeployment opportunities
• Serve as a primary subject matter expert on the PSA and staffing tools, ensuring consistent and effective use across teams
• Ensure accuracy and completeness of all staffing data, including allocations, availability, and project assignments
• Provide training, guidance, and ongoing support to consultants and leaders on system usage and staffing processes
• Partner on system enhancements, reporting improvements, and process standardization
• Monitor and manage utilization performance, partnering with leadership to address gaps and drive improvements
• Own reporting on key KPIs, including utilization, capacity, and staffing forecasts
• Analyze trends and provide insights to inform staffing decisions and workforce planning
• Ensure accuracy and consistency of reporting outputs and underlying data
• Provide guidance and oversight to Specialists and Senior Specialists, reviewing work and supporting development
• Promote best practices in data entry, system usage, and staffing coordination
• Help drive consistency in processes, documentation, and execution across the resource management team
• Partner with Finance, HR, Recruiting, and Learning & Development on headcount planning, skills alignment, and workforce needs
• Support performance management processes by ensuring accurate tracking of staffing history and feedback timing
• Contribute to workforce planning discussions by providing data-backed insights on capacity and demand
• Identify opportunities to improve staffing workflows, data quality, and reporting efficiency
• Lead initiatives to standardize processes and enhance operational effectiveness
• Maintain documentation for staffing processes, system usage, and data standards

Skills

Resource planning

Staffing management

Data analysis

Excel

Reporting tools

PSA tools

Stakeholder management

Team coaching

Education

Bachelor's degree

Tools

PSA tools

Dynamics

Salesforce

CRM

Job description

Vizient, based in Chicago with a hybrid work model, seeks a Resource Manager to supervise staffing deployments across practices, align staffing with client needs, and lead PSA/staffing tools usage. The role emphasizes data integrity, cross-functional collaboration, and coaching junior staff.

The candidate should have a 3–6 year background in resource management or related operations, strong Excel/reporting skills, and the ability to translate data into actionable staffing decisions, working with