Resource Navigator (DAYTIME POSITION)

Captivate Perspective Corporation; Washington; On-site; USD 41,328 - 48,216; Full time

Benefits offered by this job

Flexible Scheduling

Competitive Compensation

Job summary

Captivate Perspective Corporation is seeking a Resource Navigator for their Washington location. This role involves supporting caregivers of individuals with dementia by facilitating access to essential services. Key responsibilities include conducting assessments, coordinating resources, and providing case management support.

Ideal candidates should possess problem-solving and organizational skills while being compassionate and excellent communicators. This position offers a competitive hourly wage of $30.00 - $35.00.

Qualifications

• Previous experience as a Care Coordinator or in a similar role preferred.
• Ability to manage multiple projects and prioritize tasks effectively.
• Strong compassion for individuals and excellent decision-making skills.

Responsibilities

• Conduct intake assessments to identify participant needs.
• Develop individualized service plans aligned with participant goals.
• Coordinate resources and referrals to community services.

Skills

Problem-solving skills

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Job description

Future Opening: Resource Navigator (DAYTIME POSITION)

Replies within 24 hours

• Flexible Scheduling
• Competitive Compensation

Job Summary

We are seeking a Resource Navigator to join our team. In this role, you will work collaboratively with caregivers of individuals with dementia. The Resource Navigator plays a critical role in supporting individuals by identifying, coordinating, and facilitating access to essential services and resources that promote stability, self‑sufficiency, and long‑term success. This position serves as a frontline liaison between participants and community‑based, government, and institutional service providers. The Resource Navigator ensures participants receive comprehensive, client‑centered support by addressing barriers related to employment, education, housing, health, and social services. This role is essential in advancing equitable outcomes and improving participant engagement, retention, and success across programs. You must be available to work during normal business hours 9:00a‑6:00p.

Responsibilities

• Participant Engagement & Assessment
  • Conduct comprehensive intake assessments to identify participant needs, goals, and barriers
  • Develop individualized service plans aligned with participant objectives
  • Build rapport and maintain consistent communication with participants
• Resource Coordination & Referral
  • Identify and connect participants to appropriate community resources, including:
  • Workforce training and employment services
  • Housing and shelter support
  • Behavioral and physical health services
  • Financial assistance and public benefits
  • Maintain an up‑to‑date database of local and regional service providers
  • Facilitate warm handoffs and follow‑ups to ensure successful service connections
• Case Management Support
  • Monitor participant progress and adjust service plans as needed
  • Document all interactions, referrals, and outcomes in case management systems
  • Ensure compliance with program requirements and reporting standards
  • Advocate on behalf of participants with service providers and partner agencies
  • Identify systemic barriers and elevate issues to program leadership
  • Support participants in navigating complex systems such as healthcare, workforce programs, and public assistance
  • Develop and maintain relationships with community organizations, employers, and service providers
  • Participate in cross‑agency meetings and case conferencing
  • Support outreach and engagement efforts to expand service access
• Data Tracking & Reporting
  • Track participant outcomes, service utilization, and referral success rates
  • Prepare reports for internal and external stakeholders
  • Ensure accuracy and confidentiality of participant records

Qualifications

• Previous experience as a Care Coordinator or in a similar position is preferred
• Strong problem‑solving and organizational skills
• Ability to manage multiple projects or tasks and prioritize appropriately
• Ability to work in fast‑paced situations and make sound decisions quickly
• Excellent interpersonal skills and high level of compassion
• Strong verbal and written communication skills

Compensation

$30.00 - $35.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.