Resource Navigator

Westmoreland Community Action; New Kensington (Westmoreland County); On-site; USD 43,000 - 51,000; Full time

Benefits offered by this job

ICHRA health plans

Dental, vision, life insurance

Short-term and long-term disability

16 paid holidays

10 vacation days

8% retirement match

Mileage reimbursement

Holiday pay

Job summary

Westmoreland Community Action in New Kensington, PA seeks a Resource Navigator to assist individuals and families in achieving self-sufficiency. You will use a case-management approach, staffing Welcome Centers, offering plan-based support, and connecting clients to WCA programs and local resources.

The role emphasizes coordination, documentation, and timely reporting in our program database, with a focus on trauma-informed communication and community partnerships.

Qualifications

• High school diploma or equivalency; bachelor’s degree in a related field preferred.
• 1 year of casework experience.
• Basic computer skills including proficiency in Microsoft suite.
• Effective communication skills and trauma-informed care skills.
• Acts 33, 34, 114, and sex offender registry clearances.
• Possession of or ability to obtain Recognizing and Reporting Child Abuse certification.
• Valid PA driver’s license, $15,000/$30,000 bodily liability car insurance, and reasonably clean driving record.

Responsibilities

• Staff the assigned Welcome Center(s).
• Work with participants individually, in families, or in small groups to determine a plan of action to overcome barriers toward self-sufficiency.
• Provide referrals and linkages to WCA programs and/or local resources and coordinating community services.
• Maintain accurate and timely records and prepare adequate and timely reports in the program database.

Skills

Communication skills

Trauma-informed care

Driver's license in good standing

Child abuse reporting certification

Education

High school diploma or equivalent

Bachelors degree preferred

Tools

Microsoft Office

Job description

Description

We are seeking a caseworker to join our Resource Navigation team in New Kensington, PA! As a Resource Navigator, you will assist individuals and families with multiple needs to obtain and maintain self-sufficiency. Using a case-management approach, you will accomplish this by:

• Staffing the assigned Welcome Center(s);
• Working with participants individually, in families, or in small groups to determine a plan of action to overcome existing barriers toward self-sufficiency;
• Providing referrals and linkages to WCA programs and/or local resources and coordinating community services; and
• Maintaining accurate and timely records and preparing adequate and timely reports in appropriate program database per program regulations.

Westmoreland Community Action (WCA) is a non-profit organization that works to connect individuals and families to opportunities and resources throughout the community to improve their quality of life and help to reduce poverty in the community. This is accomplished through housing, counseling, support, education, intervention, collaborations, partnerships, information, referrals, and networking.

Our Welcome Centers are where our staff are more easily accessible in the community. The staff at the Welcome Centers are navigators and are available to assist folks in getting any of our services and also to make warm hand off referrals to outside agencies when appropriate.

Requirements

• High school diploma or equivalency; bachelor’s degree in a related field preferred.
• 1 year of casework experience.
• Basic computer skills including proficiency in Microsoft suite.
• Effective communication skills and trauma-informed care skills.
• Acts 33, 34, 114, and sex offender registry clearances.
• Possession of or ability to obtain Recognizing and Reporting Child Abuse certification.
• Valid PA driver’s license, $15,000/$30,000 bodily liability car insurance, and reasonably clean driving record.

Benefits:

• ICHRA health plans – Using an allowance, choose the best plan for you,
• Employer-employee cost share for Dental, vision, life insurance, short-term disability, and long-term disability polices,
• 16 paid holidays,
• 10 days of vacation in first year of employment,
• 8% retirement match after 1 year and 1000 hours of service,
• Mileage reimbursement,
• Time and a half for holidays worked.

Annual salary depending on experience: $42,660.80 - $51,251.20 ($20.51 - $24.64 per hour).

REQUIREMENTS NECESSARY TO SAFELY PERFORM THE ESSENTIAL FUNCTIONS OF THE POSITION OF RESOURCE NAVIGATOR:

Strength requirements - Push/pull, lift/move up to 10 pounds.

Manual dexterity - Perform moderately difficult manipulation - typing, writing, filing.

Coordination - Perform tasks which require foot and/or hand/eye coordination - driving a car, computer entry.

Mobility - Walk, stand, sit for prolonged periods of time, drive.

Speech - Articulate with extreme accuracy.

Vision - Read small print, drive a car.

Hearing - Able to receive verbal information with some background noise.

Concentration - Able to concentrate on moderate to fine detail with constant interruption.

Attention Span - Able to attend to task function for more than 60 minutes at a time.

Conceptualization - Able to understand and relate to theories behind several related concepts.

Memory - Able to remember multiple verbal and written task-assignments given at beginning of a period extending over long period of time.

Environment Conditions - Indoor work.