Resource Manager: Scheduling & Workforce Strategy

Jobtailor; North Carolina; On-site; USD 85,000 - 110,000; Full time

Job summary

Jobtailor in the United States is seeking a seasoned resource management professional to optimize scheduling, utilization, and staffing across engagements.

You will partner with Tax Practice leaders and engagement teams to improve workforce planning, analyze data, and drive efficiency across locations and client engagements.

The role emphasizes stakeholder collaboration, coaching, and continuous improvement to align resources with engagement needs and business goals.

Qualifications

• Bachelor’s degree preferred.
• 5+ years of experience in resource management, scheduling, or related in a professional services or public accounting environment.
• Strong proficiency in Microsoft Office with ability to create data-rich presentations.
• Excellent analytical, forecasting, and problem-solving capabilities.
• Strong verbal and written communication with the ability to engage stakeholders at all levels.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Experience influencing across teams and coaching for development.
• Adaptability and a continuous improvement mindset.

Responsibilities

• Collaborate with Tax Practice leaders to drive consistency across locations and optimize performance.
• Analyze scheduling, utilization, and forecasting data to support staffing decisions.
• Monitor workloads and address scheduling conflicts to balance utilization.
• Align resources by skillset, industry experience, geography to maximize client outcomes.
• Generate reports on productivity, utilization, profitability, and availability.
• Facilitate scheduling discussions and follow up on staffing challenges.
• Maintain workforce plans and partner with leadership and HR for variances.
• Build relationships with internal stakeholders as an advisor on resource management.
• Participate in talent development discussions related to staffing opportunities.
• Lead or support onboarding and training for scheduling systems.
• Contribute to continuous improvement and firm-wide resource initiatives.

Skills

Analytical skills

Forecasting

Stakeholder management

Communication

Multi-tasking

Problem solving

Change management

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Jobtailor in the United States is seeking a seasoned resource management professional to optimize scheduling, utilization, and staffing across engagements.

You will partner with Tax Practice leaders and engagement teams to improve workforce planning, analyze data, and drive efficiency across locations and client engagements.

The role emphasizes stakeholder collaboration, coaching, and continuous improvement to align resources with engagement needs and business goals.