Resource Manager, Customer Success & Staffing

Appian; McLean (VA); On-site; USD 100,000 - 200,000; Full time

Benefits offered by this job

401(k) plan with company match

Flexible time off

Paid parental leave

Job summary

Appian is seeking a Resource Manager in McLean, VA, to lead resource allocation and optimize staffing processes. You will be responsible for managing a team and ensuring efficient use of available resources within professional services.

The ideal candidate will have over 5 years of experience in resource management and proficiency in Excel. The role includes benefits such as a 401(k) plan with company match, flexible time off, and various health insurance options.

Qualifications

• 5+ years of experience in resource management, staffing/deployment, or workforce planning.
• Experience staffing a large population of billable professionals.
• Advanced proficiency in Excel or Google Sheets.

Responsibilities

• Own end-to-end resource allocation for the region.
• Run a weekly staffing cadence and serve as the escalation point.
• Proactively manage the bench and anticipate project roll-offs.

Skills

Resource management

Staffing

Workforce planning

Excel

Communication

Education

Bachelor’s degree or equivalent

Tools

PSA/resource management platforms

Google Sheets

Job description

Appian is seeking a Resource Manager in McLean, VA, to lead resource allocation and optimize staffing processes. You will be responsible for managing a team and ensuring efficient use of available resources within professional services.

The ideal candidate will have over 5 years of experience in resource management and proficiency in Excel. The role includes benefits such as a 401(k) plan with company match, flexible time off, and various health insurance options.