Resource Lending Specialist

WICHITA STATE UNIVERSITY; Wichita (KS); On-site; USD 20,000 - 29,000; Part time

Job summary

Wichita State University Libraries is seeking two Resource Lending Specialists to cover afternoons, evenings, and weekends. The positions require a high school diploma and two years of related experience, with on-site duties in the University Libraries.

The roles involve data entry, bibliographic data searching, and operating library software, printers, and scanners while delivering strong customer service in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Two years of experience in general office, clerical, administrative support or related field.

Responsibilities

• Enter or modify data in databases and applications
• Search databases and the internet for bibliographic data or other data in support of library systems (e.g. Catalog) or applications
• Interpret and apply policies, best practices and procedures
• Attend department and unit meetings, training sessions and special events
• Maintain data on unit activities and prepare routine reports
• Identify and report on recommendations for continuous improvement of the unit’s efficiency and effectiveness
• Monitor unit supplies
• Order office supplies as necessary
• Participate in unit and departmental projects
• Other duties as assigned

Skills

Database experience

Attention to detail

Metadata entry

Oral and written English communication

Teamwork

Customer service orientation

Problem-solving

Tools

Microsoft Office

Job description

Department: University Libraries

Campus Location: Wichita, KS - WSU Main Campus

Hire Type: Part Time

Pay: Range begins at $17.73 per hour

Work Schedule:20 hours (average) per week, schedule may vary. See Additional Information below.Work is performed on-site and in person.

Export Compliance Requirement:No export control requirement.

Job Story

Do you like a fast-paced environment with a variety of tasks to accomplish? Are you a problem solver who is highly organized, detail oriented, adept at managing multiple priorities and skilled at improving processes?University Libraries has openings for two Resource Lending Specialists to cover afternoons, evenings, and weekends.

The Resource Lending Specialist is part of Access Services, the forward-facing unit of the WSU Libraries responsible for connecting our campus community to information resources that support intellectual discovery, scholarship, creative activity, and innovation.

Resource Lending Specialists help ensure that borrowers – who can be individuals or other libraries– receive what is requested efficiently and cost effectively, all while helping fulfill these requests on a busy service desk at the WSU Libraries. This role will navigate multiple Library software systems to maintain accurate records, troubleshoot typical issues with printers and scanners, and work with Microsoft Office products and cloud-based office software. When issues arise with requested Library materials, Resource Lending Specialists identify the source of the issue and suggest potential solutions.

Job Summary

Performs a variety of professional and administrative duties that facilitate the operations of a function(s), program(s), and/or department(s).

Essential Functions

Supports the programs and services provided by the department(s) by performing varied or related processes which may include creating and maintaining databases and websites, monitoring, facilitating, and enforcing compliance with established criteria, guidelines and standards, etc. May coordinate, attend, prepare materials for and/or take minutes at meetings and special events. May prepare or assist in the preparation of budgets, grant applications, proposals, status reports and/or financial statements. May identify and pursue ways to improve the efficiency and effectiveness of administrative procedures used by students, faculty, visitors and staff. May order and maintain sufficient inventory of office supplies and equipment. May be assigned to lead, assist, coordinate or support special projects as needed.

Job Duties

• Enter or modify data in databases and applications
• Search databases and the internet for bibliographic data or other data in support of library systems (ex.
  Catalog) or applications
• Interpret and apply policies, best practices and procedures
• Attend department and unit meetings, training sessions and special events
• Maintain data on unit activities and prepare routine reports
• Identify and report on recommendations for continuous improvement of the unit’s efficiency and
  effectiveness
• Monitor unit supplies
• Order office supplies as necessary
• Participate in unit and departmental projects
• Other duties as assigned

Required Education and Experience

• High school diploma or equivalent
• Two (2) years of experience in general office, clerical, administrative support or related field

Knowledge, Skills and Abilities

• Demonstrated experience working in databases, including accurate data entry and searching
• Excellent attention to detail; ability to maintain high level of quality
• Ability to enter metadata using established standards and best practices
• Demonstrated excellent oral and written communication skills in English; strong interpersonal skills
• Ability to learn new skills, technology, and computer applications quickly
• Ability to adapt to new practice and theory
• Demonstrated experience working well independently and in teams with varied user communities
• Ability to operate office equipment (including, but not limited to, computers, photocopiers, and scanners)
• Working knowledge of Microsoft Office
• Strong customer service orientation
• Strong problem-solving, organizational and analytical skills
• Effective web and scholarly database searching
• Ability to interpret bibliographic data correctly
• Ability to work in a high production environment

Additional Information

Shifts scheduled will be based on chosen candidate's availability with some flexibility offered for course schedules or other recurring obligations. A typical schedule would be 3-5 days per week including weekends; scheduled hours will be afternoons and/or evenings. Closing hours vary throughout the year.

Availability to work on Saturday is required.

Physical Requirements

Ability to remain in a stationary position. Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators. Ability to communicate with others and accurately exchange information.

Additional Physical Requirement

Light Work: Exerting up to 20 pounds of force occasionally and/or negligible amount of force to constantly move objects. Light work involves remaining stationary most of the time.