Resource Engagement and Platform Specialist

CRDF Global; Arlington (VA); On-site; USD 77,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) retirement savings plan

Paid time off

Student loan paydown

Job summary

CRDF Global is seeking a Resource Engagement & Platform Specialist in Arlington, VA for hybrid work. The role focuses on digital platforms, stakeholder engagement, and data reporting across a global health research program.

Responsibilities include website management, knowledge platform coordination, and dashboard development with Power BI. A bachelor's degree and 5+ years' experience in related fields are required, with travel as needed.

Qualifications

• Bachelor's degree in public health, communications, information systems, data science, life sciences, or related field.
• 5+ years of experience in digital platforms, communications, research coordination, stakeholder engagement, data support.
• Experience managing an external-facing website with content updates and back-end administration.
• Working knowledge of WordPress or a comparable CMS; SharePoint or similar DM system.
• Experience compiling data for reporting and analysis; strong organizational skills.
• Excellent written and verbal English; ability to work independently in a multidisciplinary team.
• Willingness to travel domestically or internationally as required.

Responsibilities

• Manage and update the program's external-facing website with back-end administration and accessibility.
• Enhance website pages and interactive content to increase stakeholder reach.
• Coordinate design and maintenance of SharePoint or similar knowledge platforms.
• Oversee platform onboarding, permissions, access controls, and document libraries.
• Maintain workflows, governance docs, version control, and content consistency.
• Monitor platform functionality, troubleshoot issues, and coordinate IT enhancements.
• Develop dashboards and visual reports using Power BI or similar tools.
• Prepare routine progress updates, newsletters, and meeting summaries for audiences.

Skills

Strong written and verbal English

Strong organizational skills

Stakeholder engagement

Independent worker

Education

Bachelor's degree in public health, communications, information systems, data science, life sciences, or related field

Tools

WordPress

SharePoint

Power BI

Microsoft 365

Job description

Resource Engagement and Platform Specialist - (978)

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Job Title

Resource Engagement and Platform Specialist

Location

Arlington - Arlington, VA 22201 US (Primary)
US

Job Type

Full-Time

Category

Marketing/Communications

Experienced (Non-Manager)

Travel Required

0 - 25%

Job Description

The FAST-TBProgram, a global tuberculosis research program focused on sharing knowledge and resources to support research and public health outcomes, is seeking a Resource Engagement & Platform Specialist to support digital platforms, stakeholder engagement, communications, and data reporting.This role serves as a coordination point among program leadership, technical teams, communications functions, researchers, and external stakeholders. The position combines external website management, SharePoint-based knowledge management, data visualization, content coordination, and stakeholder engagement in a collaborative global health research environment. This role is based in Arlington, VA with a hybrid work arrangement; however, remote candidates will be considered.

Key Responsibilities

• Manage and update the program's external-facing website, including back-end administration, content updates, organization, accuracy, and accessibility.
• Enhance existing website pages and interactive content to increase reach and engagement among stakeholders and tuberculosis experts.
• Coordinate the design, organization, and maintenance of SharePoint or similar knowledge-sharing platforms.
• Manage platform user onboarding, permissions, access controls, membership tracking, document libraries, resource repositories, and collaborative spaces.
• Maintain platform workflows, governance documentation, version control, and consistency of digital content and shared resources.
• Monitor platform functionality and user experience, troubleshoot issues, and coordinate maintenance, integrations, and enhancements with IT or technical teams.
• Develop andmaintaindashboards, visual reports, and program summaries using Power BI or similar data visualization tools.
• Compile, organize, andmaintaindata for reporting, analysis, program monitoring, engagement tracking, and decision-making.
• Prepare routine progress updates, reporting materials, presentations, newsletters, announcements, and meeting summaries for internal and external audiences.
• Coordinate meetings, webinars, workshops, and other stakeholder engagement activities.
• Engage with partners, collaborators, and stakeholders tofacilitatecommunication and strengthen participation across the program.
• Maintain program contact lists, stakeholder affiliations, data documentation, and reporting standards.

Required Qualifications

• Bachelor's degree in public health, communications, information systems, data science, life sciences, ora related field.
• 5+ years of relevant experience in digital platforms, communications, research coordination, stakeholder engagement, data support, ora related area.
• Demonstrated experience managing an external-facing website, including content updates and back-end administration.
• Working knowledge of WordPress or a comparable content management system.
• Experience with SharePoint or a similar document and knowledge management system.
• Experience compiling and organizing data for reporting and analysis.
• Strong organizational and coordination skills, with the ability to manage multiple priorities independently.
• Strong written and verbal communication skills in English.
• Strong attention to detail and problem-solving skills.
• Proficiencywith Microsoft 365 tools, including Word, Excel, PowerPoint, Outlook, and Teams.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Willingness to travel domestically or internationally asrequired.

Preferred Qualifications

• Master's degree in a relevant field.
• Experience with Power BI or another data visualization platform.
• Experience working in academic research, global health, or U.S. Government-funded programs.
• Experience with digital engagement platforms or virtual collaboration tools for distributed teams.
• Experiencewithstakeholdercommunication andengagement activities across complex programs.
• Graphic design experience.

Salary & Benefits

The base pay range for this position is $76,720 to $95,000. The determination of salaries in this job classification depends on a number of factors, including, but not limited to, relevant candidate experience, job-related knowledge, qualifications and skills. In addition, we have a comprehensive benefits package, which includes medical, dental, and vision insurance; 403(b) retirement savings plan; paid time off; student loan paydown and more.

Commitment to Equal Opportunity

CRDF Global is an Equal Opportunity Employer (EOE). CRDF Global provides equal employment opportunities to all qualified applicants without regard to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, protected veteran, age, or disability status.

To learn more about your EEO rights as an applicant, please view the following: