Resource Engagement and Platform Specialist

CRDF Global; United States; Hybrid; USD 77,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

403(b) retirement savings plan

Paid time off

Job summary

CRDF Global in Arlington, VA (hybrid) seeks a Resource Engagement and Platform Specialist to support digital platforms, stakeholder engagement, communications, and data reporting for a global tuberculosis research program.

The role coordinates across leadership, technical, and communications teams, managing websites, knowledge bases, dashboards, and data for program monitoring. Travel up to 25% may be required.

Qualifications

• Bachelor's degree in public health, communications, information systems, data science, life sciences, or related field.
• 5+ years of experience in digital platforms, communications, research coordination, stakeholder engagement, data support, or related area.
• Experience managing an external-facing website with content updates and back-end administration.
• Working knowledge of WordPress or a comparable CMS.
• Experience with SharePoint or similar document/knowledge management system.
• Experience compiling and organizing data for reporting and analysis.
• Strong organizational and coordination skills; ability to manage multiple priorities.
• Strong written and verbal English communication.

Responsibilities

• Manage and update the program's external-facing website with back-end administration.
• Enhance website pages and interactive content to increase reach among stakeholders.
• Coordinate design, organization and maintenance of SharePoint or similar platforms.
• Manage platform onboarding, permissions, access controls, and document libraries.
• Maintain platform workflows, governance, and content consistency.
• Monitor functionality, troubleshoot, and coordinate IT-related enhancements.
• Develop and maintain dashboards and reports using Power BI or similar tools.
• Prepare progress updates, reports, presentations, and newsletters for internal/external audiences.
• Coordinate meetings, webinars, and stakeholder engagement activities.
• Engage with partners to facilitate communication and participation across the program.
• Maintain contact lists, affiliations, data documentation, and reporting standards.

Skills

Digital platforms

Stakeholder engagement

Data reporting

Content coordination

Data visualization

Education

Bachelor's degree

Master's degree

Tools

WordPress

SharePoint

Power BI

Microsoft 365

Job description

Resource Engagement and Platform Specialist

Location: Arlington - Arlington, VA 22201 US (Primary) US

Job Type: Full-Time

Category: Marketing/Communications

Career Level: Experienced (Non-Manager)

Travel Required: 0 - 25%

Job Description

The FAST-TBProgram, a global tuberculosis research program focused on sharing knowledge and resources to support research and public health outcomes, is seeking a Resource Engagement & Platform Specialist to support digital platforms, stakeholder engagement, communications, and data reporting. This role serves as a coordination point among program leadership, technical teams, communications functions, researchers, and external stakeholders. The position combines external website management, SharePoint-based knowledge management, data visualization, content coordination, and stakeholder engagement in a collaborative global health research environment. This role is based in Arlington, VA with a hybrid work arrangement; however, remote candidates will be considered.

Key Responsibilities

• Manage and update the program's external-facing website, including back-end administration, content updates, organization, accuracy, and accessibility.

• Enhance existing website pages and interactive content to increase reach and engagement among stakeholders and tuberculosis experts.

• Coordinate the design, organization, and maintenance of SharePoint or similar knowledge-sharing platforms.

• Manage platform user onboarding, permissions, access controls, membership tracking, document libraries, resource repositories, and collaborative spaces.

• Maintain platform workflows, governance documentation, version control, and consistency of digital content and shared resources.

• Monitor platform functionality and user experience, troubleshoot issues, and coordinate maintenance, integrations, and enhancements with IT or technical teams.

• Develop andmaintaindashboards, visual reports, and program summaries using Power BI or similar data visualization tools.

• Compile, organize, andmaintaindata for reporting, analysis, program monitoring, engagement tracking, and decision-making.

• Prepare routine progress updates, reporting materials, presentations, newsletters, announcements, and meeting summaries for internal and external audiences.

• Coordinate meetings, webinars, workshops, and other stakeholder engagement activities.

• Engage with partners, collaborators, and stakeholders tofacilitatecommunication and strengthen participation across the program.

• Maintain program contact lists, stakeholder affiliations, data documentation, and reporting standards.

Required Qualifications

• Bachelor's degree in public health, communications, information systems, data science, life sciences, ora related field.

• 5+ years of relevant experience in digital platforms, communications, research coordination, stakeholder engagement, data support, ora related area.

• Demonstrated experience managing an external-facing website, including content updates and back-end administration.

• Working knowledge of WordPress or a comparable content management system.

• Experience with SharePoint or a similar document and knowledge management system.

• Experience compiling and organizing data for reporting and analysis.

• Strong organizational and coordination skills, with the ability to manage multiple priorities independently.

• Strong written and verbal communication skills in English.

• Strong attention to detail and problem-solving skills.

• Proficiencywith Microsoft 365 tools, including Word, Excel, PowerPoint, Outlook, and Teams.

• Ability to work independently and collaboratively within a multidisciplinary team.

• Willingness to travel domestically or internationally asrequired.

Preferred Qualifications

• Master's degree in a relevant field.

• Experience with Power BI or another data visualization platform.

• Experience working in academic research, global health, or U.S. Government-funded programs.

• Experience with digital engagement platforms or virtual collaboration tools for distributed teams.

• Experiencewithstakeholdercommunication andengagement activities across complex programs.

• Graphic design experience.

Salary & Benefits

The base pay range for this position is $76,720 to $95,000. The determination of salaries in this job classification depends on a number of factors, including, but not limited to, relevant candidate experience, job-related knowledge, qualifications and skills. In addition, we have a comprehensive benefits package, which includes medical, dental, and vision insurance; 403(b) retirement savings plan; paid time off; student loan paydown and more.