Resource Coordinator - 6th St – Partial Adult

Penn State Health; Harrisburg (Dauphin County); On-site; USD 55,000 - 75,000; Full time

Job summary

Penn State Health Hershey Medical Center in Harrisburg is looking for a dedicated care coordination professional to oversee the individualized care continuum for patients. You will advocate, educate and collaborate with the medical team to ensure quality, cost-effective and patient-focused outcomes throughout the care journey.

The role emphasizes guiding patients and families through the healthcare system, removing barriers, and enhancing satisfaction, grounded in our mission and core values.

Qualifications

• Bachelor's degree in a human services field.
• Minimum two (2) years related experience.
• Non-Violent Crisis Prevention training required prior to end of orientation.
• Basic Life Support (BLS) required prior to completion of orientation.
• PA Act 31 Child Abuse Training Certificate.

Responsibilities

• Coordinate individualized care continuum for patients and achieve quality, cost-effective outcomes.
• Act as advocate, educator, consultant, leader and community ambassador for a specific patient population.
• Provide consistent care coordination across the continuum and assess physical, psychological and social needs.
• Guide patient/family through the complex healthcare system and eliminate barriers affecting care/outcomes.
• Coordinate with the medical team to facilitate continuity of care and enhance patient satisfaction.

Education

Bachelor's degree in a human services field

Job description

MyChart by Penn State Health, your new patient portal, is here.

Invest in Your Future and Theirs: Full-time Milton S. Hershey Medical Center employees receive a 75% Penn State tuition discount for themselves and eligible dependents through the Grant-in-Aid program.

Penn State Health -Hershey Medical Center

Location: US:PA:Harrisburg
Work Type:Full Time
FTE:1.00
Shift:Day
Hours:7:30a-4:00p, Monday-Friday

SUMMARY OF POSITION:

Responsible for coordinating the individualized care continuum for patients and for achieving quality, cost-effective and patient-focused outcomes by serving as an advocate, educator, consultant, leader and community ambassador for a specific patient population in accordance with standards and guidelines. Provides consistent care coordination throughout the continuum of care and is able to assess the physical, psychological and social needs of the patient. Work is strongly focused on guiding the patient/family through the complex healthcare system, working to eliminate barriers that might otherwise adversely impact patient care/outcomes and helping to coordinate the efforts of the medical team to facilitate continuity of care and enhance patient satisfaction.

MINIMUM QUALIFICATION(S):

• Bachelor's degree in a human services field
• Minimum two (2) years related experience
• Non-Violent Crisis Prevention training required prior to end of orientation
• Basic Life Support (BLS) required prior to completion of orientation
• PA Act 31 Child Abuse Training Certificate.

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH MILTON HERSHEY MEDICAL CENTER?

Penn State Hershey Medical Center is Central Pennsylvania's only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider. As a four-time Magnet-designated hospital, Hershey Medical Center values the hard work and dedication that our employees exhibit every day. Through our core values of Respect, Integrity, Teamwork, and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, specialty certification, continuing education, and career growth.

YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.

Penn State Health is an Equal Opportunity Employerand does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.

All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Eligibility for shift differential pay based on the terms outlined in company policy or union contract.