Resource Center Team Leader — I&R & Care Coordination

Community Partners NH; Stratham (NH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off and Holidays

Health, Dental and Vision

FSA Accounts

Tuition Reimbursement

Life and Long-term Disability

403(b)

Job summary

Community Partners NH is seeking a compassionate Team Leader for the Resource Center to oversee ServiceLink operations within the Information and Referral team. You will link individuals to appropriate services and coordinate clinical care with clients, families, staff, and providers.

You bring three years of social work or case management experience, strong communication, and a valid driver’s license. Join a mission-driven nonprofit committed to community health and support services.

Qualifications

• High School Diploma or GED.
• At least three years of social work or case management experience, preferably in aging, disabilities, community health, nursing home or hospital discharge planning.
• Experience in customer relations, call management, information and referral or related field that includes phone skills and preliminary assessment and triage ability of contacts.
• Excellent oral and written communication skills.
• Ability to utilize technology provided to perform requirements of the job.
• Hold a valid driver’s license and proof of vehicle liability coverage.

Responsibilities

• Oversee ServiceLink operations as part of the Information and Referral (I&R) team.
• Coordinate clinical care with clients, families, Community Partners staff and other community providers.

Skills

Social work

Case management

Customer relations

Call management

Info & referral

Triage skills

Communication skills

Driver's license

Education

High School Diploma or GED

Job description

Community Partners NH is seeking a compassionate Team Leader for the Resource Center to oversee ServiceLink operations within the Information and Referral team. You will link individuals to appropriate services and coordinate clinical care with clients, families, staff, and providers.

You bring three years of social work or case management experience, strong communication, and a valid driver’s license. Join a mission-driven nonprofit committed to community health and support services.