Case Management Lead, Resource Center

Community Partners NH; Rochester (NH); On-site; USD 60,000 - 85,000; Full time

Job summary

Community Partners NH in Rochester, NH is seeking a Case Management Supervisor to oversee the Agency's call center and I&R services within the Information and Referral Team. You will supervise Resource Center Specialists handling behavioral health caseloads and coordinate links to service providers.

The role focuses on empowering individuals to live independently by connecting them with financial aid, disability services, housing, food assistance, and other community resources.

Qualifications

• Oversees the Agency’s call center and case management services as part of the Information and Referral Team.
• Supervises Resource Center Specialists handling behavioral health caseloads.
• Coordinates connections to service providers and community resources.

Responsibilities

• Oversee I&R Team activities and ensure seamless case management operations.
• Link individuals to appropriate service providers and supplies.
• Support empowerment of individuals to live independently within their community.

Job description

Community Partners NH in Rochester, NH is seeking a Case Management Supervisor to oversee the Agency's call center and I&R services within the Information and Referral Team. You will supervise Resource Center Specialists handling behavioral health caseloads and coordinate links to service providers.

The role focuses on empowering individuals to live independently by connecting them with financial aid, disability services, housing, food assistance, and other community resources.