Resort Training & Engagement Coordinator

Holiday Inn Club Vacations Incorporated; Myrtle Beach, Northern (SC, KY); Hybrid; USD 42,000 - 58,000; Full time

Benefits offered by this job

401K

Health, Dental, and Vision plans

Employee Assistance Program (EAP)

Paid Time Off (PTO)

Hotel discounts and Club Go program

Tuition Reimbursement & Continuing Ed.

Culture of excellence

Job summary

Holiday Inn Club Vacations Incorporated in Myrtle Beach seeks a Training Coordinator to coordinate training for front of house, back of house, and guest services teams with emphasis on the Team Member Recognition and Engagement Journey.

The role involves becoming the Myrtle Beach super-user for OC Tanner and Orange at Heart programs, partnering with HR to measure impact, and proposing effective training solutions for resort operations.

Qualifications

• Excellent written and oral communication; strong computer skills.
• Ability to thrive in a collaborative team environment.
• Proficiency with Microsoft Outlook, Word, PowerPoint, and Publisher.

Responsibilities

• Coordinate training for front of house, back of house, and guest services teams.
• Manage class rosters, facilitation, and overall class evaluation; perform data entry and content review.
• Visit operating areas to foster relationships and communicate training updates; update tools and checklists.
• Track learning and development journeys of team members.
• Support recognition programs and measure progress against targets.

Skills

Written communication

Oral communication

Team collaboration

Computer skills

Education

Associate degree or higher in Hospitality or HR

1 year hospitality/resort operations experience

Tools

Microsoft Outlook

Word

PowerPoint

Publisher

Job description

Holiday Inn Club Vacations Incorporated in Myrtle Beach seeks a Training Coordinator to coordinate training for front of house, back of house, and guest services teams with emphasis on the Team Member Recognition and Engagement Journey.

The role involves becoming the Myrtle Beach super-user for OC Tanner and Orange at Heart programs, partnering with HR to measure impact, and proposing effective training solutions for resort operations.