Resort Ticket Scanner - Free Ski Passes & Perks

Boyne Resorts

Michigan

On-site

USD 17,000 - 22,000

Full time

10 days ago

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Benefits offered by this job

Free Golf and Ski Passes

Downhill Mountain Bike Park Pass

Dining Discounts

Resort Discounts

Free Water Park Passes

Lodging Discounts

Tuition Reimbursement

Housing Availability

Health Insurance

AllyHealth

Job summary

Boyne Resorts is seeking enthusiastic Ticket Scanners for The Highlands at Harbor Springs. You will verify lift tickets with handheld RFID scanners, assist guests with questions, and help maintain a safe outdoor environment on the slopes. This is a seasonal, full-time or part-time role with flexible scheduling.

Join a team that values leadership, service, and community, and enjoy perks such as free passes, lodging discounts, and comprehensive benefits.

Qualifications

Must be at least 16 years old.
Able to stay positive and perform well in both busy and slow periods.
Comfortable working outdoors on your feet in all weather conditions for extended periods.
Must be available to work weekends and holidays.
Must be able to fulfill the seasonal commitment (late November through April).
Maintain a professional appearance and adhere to uniform standards.

Responsibilities

Welcome guests to the resort and ski slopes.
Develop a strong understanding of The Highlands’ products, services, promotions, events, department objectives, and scanning procedures.
Foster a friendly, fun, and safe environment for guests and team members.
Use barriers and gates to help manage skier and snowboarder traffic flow.
Scan lift tickets and passes to verify validity and accuracy.
Resolve guest ticket issues promptly and respectfully while providing outstanding customer service.
Assist guests with resort information, announcements, and general inquiries.
Promote, embrace, and uphold The Highlands’ Mission and Core Values.