Resort Server & Guest Experience Specialist

Pinehurst; Pinehurst (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Pinehurst is seeking a friendly server to deliver hospitality at our resort. You will present menus, answer questions, and suggest items while ensuring accurate order relay to the kitchen and timely service.

Greet Members/Guests, maintain station readiness, and handle station accounting per procedures to support exceptional guest experiences. Knowledge of menu items, prices, and wine/ beverage options is beneficial.

Qualifications

• High school diploma or GED with 3 months related experience.
• Hospitality/food service experience preferred.
• Strong communication and customer service skills.

Responsibilities

• Present menu, answer questions, and suggest items.
• Relay orders to kitchen and serve courses.
• Perform side work as assigned.
• Stock credenzas per SOP.
• Greet Members/Guests and use their names.
• Deliver and serve food and beverages promptly.
• Restock station for next meal.
• Check out with supervisor.
• Know menu items, prep, and prices.
• Manage station accounting per procedures.
• Use Infogenesis system correctly.
• Inform supervisor of questions or issues.
• Attend resort training as required.
• Attend outlet staff meetings.
• May work at various outlets and holidays.

Skills

Customer service

Food knowledge

Communication

Teamwork

Education

High school diploma or GED

3 months related experience

Tools

Infogenesis system

Job description

Pinehurst is seeking a friendly server to deliver hospitality at our resort. You will present menus, answer questions, and suggest items while ensuring accurate order relay to the kitchen and timely service.

Greet Members/Guests, maintain station readiness, and handle station accounting per procedures to support exceptional guest experiences. Knowledge of menu items, prices, and wine/ beverage options is beneficial.