Guest Experience Server - Resort Food & Beverage

Pinehurst, LLC.; Pinehurst (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Pinehurst, LLC. is seeking a hospitality team member to serve meals and beverages for Members and Guests. You will greet guests by name, answer questions, and upsell menu items while maintaining professional service standards in a dynamic resort setting.

You will relay orders to the kitchen, handle side work, and ensure smooth service across multiple Food and Beverage outlets. Availability to work holidays and potential relocations within outlets is required.

Qualifications

• High school diploma or GED required; minimum of 3 months related experience or equivalent.
• Customer service and communication skills are essential for interacting with Members/Guests.
• Flexibility to work in different Food and Beverage outlets and during holidays.

Responsibilities

• Present menu, answer questions, and make suggestions regarding food, beverages, wines and service.
• Relay orders accurately to kitchen and serve courses from kitchen and service bars.
• Perform assigned side work and stock credenzas to SOP.
• Greet Members/Guests in a timely, friendly, professional manner and use their name during service.
• Efficiently deliver and serve food and/or beverage orders.
• Restock stations for the next meal and manage financial accounting per procedures.
• Use Infogenesis system correctly and communicate any issues to supervisor.
• Attend required training and outlet staff meetings.
• Be available to work at various outlet locations and holidays as needed.

Skills

Guest service

Food service

Communication

Education

High school diploma or GED

Job description

Pinehurst, LLC. is seeking a hospitality team member to serve meals and beverages for Members and Guests. You will greet guests by name, answer questions, and upsell menu items while maintaining professional service standards in a dynamic resort setting.

You will relay orders to the kitchen, handle side work, and ensure smooth service across multiple Food and Beverage outlets. Availability to work holidays and potential relocations within outlets is required.