Server-Pinehurst Brewing Company-Part Time

Pinehurst, LLC.; Pinehurst (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Pinehurst, LLC. is seeking a hospitality team member to serve meals and beverages for Members and Guests. You will greet guests by name, answer questions, and upsell menu items while maintaining professional service standards in a dynamic resort setting.

You will relay orders to the kitchen, handle side work, and ensure smooth service across multiple Food and Beverage outlets. Availability to work holidays and potential relocations within outlets is required.

Qualifications

• High school diploma or GED required; minimum of 3 months related experience or equivalent.
• Customer service and communication skills are essential for interacting with Members/Guests.
• Flexibility to work in different Food and Beverage outlets and during holidays.

Responsibilities

• Present menu, answer questions, and make suggestions regarding food, beverages, wines and service.
• Relay orders accurately to kitchen and serve courses from kitchen and service bars.
• Perform assigned side work and stock credenzas to SOP.
• Greet Members/Guests in a timely, friendly, professional manner and use their name during service.
• Efficiently deliver and serve food and/or beverage orders.
• Restock stations for the next meal and manage financial accounting per procedures.
• Use Infogenesis system correctly and communicate any issues to supervisor.
• Attend required training and outlet staff meetings.
• Be available to work at various outlet locations and holidays as needed.

Skills

Guest service

Food service

Communication

Education

High school diploma or GED

Job description

SUMMARY

This position primary responsibility is to serve meals to our Members/Guests.

EDUCATION and/or EXPERIENCE

High school diploma or General Education Diploma (GED) and a minimum of 3 months related experience; or equivalent combination of education and experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Present menu, answers questions, and makes suggestions regarding food, Beverages, Wines and service.
• Relays order accurately to kitchen and serves courses from kitchen and service bars.
• Perform assigned side work.
• Stock credenzas to SOP.
• Greet Member/Guest in a timely, friendly, professional manner. Use Member/Guest's name at least three times during service period.
• Efficiently delivers and serves food and/or beverage orders.
• Station restocked for next meal.
• Check out with supervisor.
• Knowledgeable of menu items, preparation and prices.
• Responsible for the financial accounting of each station according to established procedures.
• Proper use of Infogenesis system.
• Responds to and informs supervisor of any Member/Guest questions, complaints and suggestions or maintenance issues.
• Attend Resort training classes as required.
• Attend outlet staff meetings as scheduled.
• In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee has the following requirements: ability to stand and walk, use hands and fingers to handle and feel, reach with hands and arms, talk, hear, taste and smell. The Employee occasionally is required to balance and stoop, kneel or crouch. The employee is occasional required to lift and/or move up to 50 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.