Resort Server — Family-First Team & Benefits

Wilderness Hotel & Golf Resort; Wisconsin Dells (WI); On-site; USD 24,000 - 42,000; Full time

Benefits offered by this job

Benefits

Amenity access

Family-like culture

Job summary

Wilderness Resort in Wisconsin Dells, WI is seeking a hardworking, dependable server to join our fast-paced team. You will greet guests, present menus, take food and beverage orders, and ensure guests have an enjoyable dining experience.

This part- or full-time position includes night and weekend availability. We offer great benefits, amenity usage, and a supportive, family-like work environment that values teamwork and guest satisfaction.

Qualifications

• Experience in customer service and guest interaction.
• Ability to take and relay orders accurately.
• Willingness to work nights and weekends.
• Positive attitude and reliability.

Responsibilities

• Greet customers and introduce self.
• Present menus and answer questions about menu items, buffet items, making recommendations upon request.
• Inform customers of daily specials.
• Check customer identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Take orders for food and beverages. Write customer food orders on order slips, memorize orders, or enter orders into computers to transfer to the kitchen staff.
• Serve food and beverages and prepare or serve specialty dishes at tables as required.
• Do side work and prepare areas for next shift.
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Remove dishes and glasses from tables or counters and take them to the kitchen for cleaning.
• Prepare checks that itemize and total all costs and collect payments from customers.
• Attempt to limit problems and liability related to excessive drinking by advising manager of any potential concerns or issues.
• Perform duties of a busser as needed.
• Maintain a clean, well-stocked and presentable work environment.

Skills

Customer service

Guest interaction

Teamwork

Food & beverage service

Job description

Wilderness Resort in Wisconsin Dells, WI is seeking a hardworking, dependable server to join our fast-paced team. You will greet guests, present menus, take food and beverage orders, and ensure guests have an enjoyable dining experience.

This part- or full-time position includes night and weekend availability. We offer great benefits, amenity usage, and a supportive, family-like work environment that values teamwork and guest satisfaction.