Food & Beverage Restaurant Server

Wilderness Resort; Northern (KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Wilderness Resort in Wisconsin Dells is hiring a Restaurant Server to greet guests, present menus, answer questions about items, and take orders for food and beverages.

This is a full or part time role with morning, night and weekend availability. You will serve meals, check IDs for alcohol service when required, prepare checks, and help keep the dining area clean and welcoming for every guest.

Qualifications

• Customer service oriented and able to interact politely with guests.
• Ability to present menus, answer questions and make recommendations.
• Ability to take accurate food and beverage orders and relay to kitchen.
• Ability to process payments and prepare checks for guests.

Responsibilities

• Greet guest and introduce self.
• Present menus and answer questions about menu items, buffet items, making recommendations upon request.
• Inform customers of daily specials.
• Check guests identification to ensure that they meet minimum age requirements for consumptions of alcoholic beverages.
• Take orders for food & beverage. Writes guest's food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Serve food and beverage and prepare or serve specialty dishes at tables as required.
• Do side work and prepare areas for next shift.
• Check with guests to ensure that they are enjoying their meals and take action to correct any problems.
• Remove dishes and glasses from tables or counter, and take them to kitchen for cleaning.
• Prepare checks that itemize and total all costs and collect payments from guests.
• Attempt to limit problems and liability related to excessive drinking by advising a manager of any potential concerns or issues.
• Perform duties of a busser as needed.
• Maintain a clean, well-stocked and presentable work environment.
• All other duties as assigned by management.

Skills

Customer service

Guest greeting

Order taking

Food service

Cash handling

Alcohol service

Job description

Wilderness Resort in Wisconsin Dells, Wisconsin is America's Largest Waterpark Resort! The Wilderness provides a fun, safe, and memorable experience to not only our guests but our employees as well! We are a family-owned resort that takes pride in ensuring guest satisfaction as well as treating our employees like family. We strive for excellence within our resort and hope to create a long-lasting positive influence on the employees that join on our team.

Join the Wilderness Family for a rewarding employment experience! #WeAreFamily

The Wilderness Resort is seeking a hardworking, dependable, enthusiastic, customer service driven individuals to join our fast-paced team! Employees have access to great benefits, amenity usage, and so much more!

The Restaurant Server is responsible for preparing food for guests in the quick service dining outlets.

This is a full or part time position with morning, night, and weekend availability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

• Greet guest and introduce self.
• Present menus and answer questions about menu items, buffet items, making recommendations upon request.
• Inform customers of daily specials.
• Check guests identification to ensure that they meet minimum age requirements for consumptions of alcoholic beverages.
• Take orders for food & beverage. Writes guest's food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Serve food and beverage and prepare or serve specialty dishes at tables as required.
• Do side work and prepare areas for next shift.
• Check with guests to ensure that they are enjoying their meals and take action to correct any problems.
• Remove dishes and glasses from tables or counter, and take them to kitchen for cleaning.
• Prepare checks that itemize and total all costs and collect payments from guests.
• Attempt to limit problems and liability related to excessive drinking by advising a manager of any potential concerns or issues.
• Perform duties of a busser as needed.
• Maintain a clean, well-stocked and presentable work environment.
• All other duties as assigned by management.