Resort Marketing Concierge Coordinator

Travel + Leisure Co.; Windsor (CT); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Wish day paid time to volunteer

401k with employer match

Legal and identity theft plan

Voluntary income protection benefits

Wellness program

Employee Assistance Program

Paid time off and holidays

Job summary

Travel + Leisure Co. is seeking a guest-facing marketing coordinator to directly engage guests checking into our resorts and provide concierge-like service. You will schedule meetings with member services for owner updates and workshops, and may offer gifts for participation, coordinating with resort staff for arrival sheets during shifts.

The role requires 1–3 years in sales/marketing, strong communication, teamwork, and basic computer skills. HS diploma required; college degree preferred.

Qualifications

• 1–3 years of sales and/or marketing experience preferred, not required.
• Maintain production standards.
• Proficient in general computer skills and smart devices.
• Clear and concise written and verbal communication skills.
• Ability to work in a team environment within a shared space.
• High School Diploma or equivalent is required; college degree preferred.

Responsibilities

• Direct, face-to-face marketing with guests checking into our resorts.
• Provide concierge-like service to all guests.
• Incentivize and schedule guests to meet with member services to discuss their owner update and workshop.
• The coordinator may offer gifts to the guest for participating in the update.
• Partner with the resort staff to receive arrival sheets of the guests that should be checking in during their shift.

Skills

Sales experience

Marketing experience

Computer skills

Communication skills

Teamwork

Education

High School diploma

College degree preferred

Job description

Travel + Leisure Co. is seeking a guest-facing marketing coordinator to directly engage guests checking into our resorts and provide concierge-like service. You will schedule meetings with member services for owner updates and workshops, and may offer gifts for participation, coordinating with resort staff for arrival sheets during shifts.

The role requires 1–3 years in sales/marketing, strong communication, teamwork, and basic computer skills. HS diploma required; college degree preferred.