Onsite Marketing & Guest Experience Coordinator

Travel + Leisure Co.; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

401k with employer match

Job summary

Travel + Leisure Co. is seeking a sales/marketing oriented associate to engage guests at resort check-ins and provide concierge-like service. You will schedule meetings with member services for owner updates and workshops, while supporting resort staff with guest flow and check-in processes.

The role emphasizes teamwork, strong communication, and basic computer skills. A high school diploma is required, with a college degree preferred; benefits and career growth opportunities are available.

Qualifications

• 1–3 years of sales and/or marketing experience preferred but not required.
• Proficient in general computer skills and smart devices.
• Clear and concise written and verbal communication; ability to work in a team.

Responsibilities

• Direct, face-to-face marketing with guests checking into our resorts.
• Provide concierge-like service to all guests.
• Incentivize and schedule guests to meet with member services for owner updates and workshops.
• Coordinate with resort staff to receive arrival sheets for checking in guests.
• May offer small gifts to guests participating in the update.

Skills

Sales experience

Marketing experience

Computer skills

Communication skills

Teamwork

Education

High School Diploma or equivalent

College degree preferred

Job description

Travel + Leisure Co. is seeking a sales/marketing oriented associate to engage guests at resort check-ins and provide concierge-like service. You will schedule meetings with member services for owner updates and workshops, while supporting resort staff with guest flow and check-in processes.

The role emphasizes teamwork, strong communication, and basic computer skills. A high school diploma is required, with a college degree preferred; benefits and career growth opportunities are available.